Program Analyst I (Field Engineering)

City of Detroit • Michigan, MI

2d • Hybrid

About The Position

This is an experienced level professional position within the Operations division of the City of Detroit Water and Sewerage Department (DWSD) that requires minimal direction and supervision. The Program Analyst primarily serves to implement, manage, and evaluate the effectiveness of procedures and operations used in the delivery of regulatory and operational programs. The role focuses on improving, reviewing, evaluating, and recommending process improvements, compliance measures, and the utilization of project management information systems to enhance the organization's regulatory compliance. Responsibilities include assisting with the implementation and ongoing maintenance of the PMIS, project scheduling, and providing day-to-day support for water, sewer, and other operational and regulatory-intensive efforts. The Program Analyst plays a key role in the document management systems for the operations division, ensuring the accuracy and integrity of business documents throughout their lifecycle. They also assist with the continual, timely, and accurate tracking of activities and spending of funds to ensure compliance with Organization, City, State, and Federal regulations and audit requirements. Additionally, the role supports the implementation and data integrity of project management systems, performing financial, set-up, and post-award management and administrative duties, often utilizing cloud-based applications.

Requirements

• Bachelor’s degree in engineering or related degree preferred or equivalent work experience
• 4 years of experience within related field and job functions
• Project Management Information Systems experience in major software platforms
• Administering Content Management Software - SharePoint and BOX
• Professional, comprehensive knowledge of the concepts, principles, and practices of capital and operational programs, the operational effectiveness, efficiency, or productivity within City agencies, and internal compliance with policies, laws, and regulations governing those programs sufficient to do experienced level work
• Knowledge of US EPA Sanitary Survey requirements
• Knowledge of Michigan EGLE Cross Connection requirements
• Knowledge of Financial theory and principles of business management operations and practices
• Knowledge of Concepts, principles, practices, and methods of budget formulation, enactment and execution, in the accounting and finance functional area(s)
• Knowledge of Principles, practices and techniques of program development, implementation, and evaluation
• Knowledge of Obtaining, compiling, and summarizing narrative information and quantitative data for use by others
• Knowledge of Data and/or statistical analysis
• Knowledge of Business and management principles involved in strategic planning, resource allocation, human resources modeling
• Knowledge of General procurement/contract management policies and practices
• Knowledge of Personal computer capabilities and the application of computer systems to issues of format and content in City and departmental financial management
• Knowledge of Enterprise resource planning systems management systems and software programs, including centralized management systems
• Knowledge of Project controls techniques
• Skill to Identifying, synthesizing, and evaluating budget related issues and assignments, consolidating information from a variety of sources, and selecting appropriate analytical approaches
• Understanding of water and sewer capital improvement projects tasks and work scopes
• Skill to Making decisions or recommendations significantly changing, interpreting, or developing important public policies or programs
• Skill to Assessing customer requirements, analyzing multifaceted business processes and data, evaluating possible solutions, and presenting recommendations to stakeholders and higher-grade personnel
• Skill to Identifying key performance indicators, (KPI) and reliable ways to collect data
• Skill to Providing direction and guidance to project teams in a collaborative manner
• Skill to Negotiating challenging situations with both internal and external stakeholders
• Use of Microsoft Office (i.e. Word, Excel, Access, PowerPoint, and / or other office suite software packages)
• Use of Excel (e.g. Pivot Tables, Vlookup, Hlookup, charts, tables, and / or other related software packages) functionality
• Communicating in writing clearly and effectively, demonstrate this skill by rendering technical details and reports in a form readily understandable to management and the public
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Talking to others to convey information effectively
• Establishing and maintaining good working relationship with other City employees and the public
• Ability to Collect and analyze complex information from a variety of sources, apply criteria, draw conclusions and develop recommendations, guidelines, and policies
• Ability to Utilize a variety of fact-finding techniques (e.g. interview, case analysis, observation) to elicit appropriate data and to identify areas of operation which significantly deviate from Federal requirements
• Ability to Learn and use contemporary grants management software and other related software for program and financial management
• Ability to Read, interpret, and effectively analyze professional and technical reports
• Ability to Choose the right mathematical methods or formulas to solve a problem
• Ability to Plan, coordinate, set priorities, and oversee staff and others engaged in program management activities
• Ability to Develop and review cost-benefit and business case analyses by consolidating information, identifying relevant data, and making logical assumptions to provide insight and recommendations with minimal errors regarding cost savings, optimal organization and financial structure, and program offering
• Ability to Work tactfully and effectively with employees, supervisors and managers, grantors, sub-recipients, and with elected and appointed officials and senior staff in assigned Departments and Agencies
• Ability to Take initiative to acquire additional knowledge and education to remain current in field
• Ability to Work as part of a team
• Valid Michigan Driver’s License
• Ability to work irregular hours, to commute to DWSD facilities and work sites, and respond to after hour emergencies and on-call responses
• Employees in this class are required to undergo alcohol and drug screening and are subject to a criminal background investigation.

Nice To Haves

• DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment.
• DWSD does not honor reversion rights for internal candidates.
• Applicants for open positions at the Detroit Water and Sewerage Department must be authorized to work for ANY employer in the U.S.
• The Detroit Water and Sewerage Department is unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Creation of Financial Performance Reports for capital funded projects
• Editing of reporting templates and workflows with E-Builder software platform
• Creation of schedules for CIP projects and assistance with project funding
• Creating effective and efficient electronic document management structure through document control practices
• Awareness of Safe Drinking Water Act and EGLE regulations
• Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of program operations in meeting established goals and objectives
• Familiar with sanitary survey requirements and leads the coordination effort between various stakeholders to consolidate and prepare final submissions for regulatory agency
• Creation and maintenance of document management processes within existing platform to store and collectively share and edit documents
• Managing the updating of standard operating procedure and other process documents per defined schedule
• Develops advanced cost analyses of projects or performs cost benefit or economic evaluations of current or projected programs
• Ability to coordinate with field team on emergency response events
• Develop funding, budget, scheduling and invoicing processes to meet DWSD financial reporting needs
• Utilizes complex data collection and analysis techniques to evaluate individual programs; submits oral and written reports to management personnel for their consideration and decision-making
• Research and investigates new or improved business and management practices for department programs or operations
• Advises on the potential benefits/uses of automation to improve the efficiency of administrative support to program operations
• Participates in evaluating new or proposed legislation or regulations to determine impact on program operations and management
• Reviews audit reports to determine appropriate changes or corrective action required
• Monitors compliance with all terms and conditions of reporting requirements for capital program delivery
• Manage short-term high priority projects and other duties as assigned
• Prepare, conduct, support, and participate in internal and external meetings
• Handle or assist in the handling of administrative duties for the division including but not limited to file maintenance, data entry, personnel management, business processes and procedures, equipment purchases, office maintenance and other matters assigned
• Design, implement, and support the design and implementation of organizational initiatives and special projects
• Manage and assist in managing vendor relationships
• Prepare, conduct, support or assist with the supporting of organizational training and training materials
• Provide periodic reviews of processes and procedures and take action to ensure appropriate functionality
• Perform related work duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level