MCRT Administrator LCSW LPCC LMFT - Mobile Crisis Response 639

Telecare Corporation•Stockton, CA

4d•Onsite

About The Position

At Telecare Corporation, we believe the strength of our organization sits in the hands of our leaders. We are seeking a California-licensed behavioral health leader to oversee Mobile Crisis Response Team (MCRT) Program #639 in Stockton, California — a high-impact community-based crisis program supporting individuals experiencing behavioral health emergencies across San Joaquin County. This is an opportunity for a clinically strong, operationally savvy, recovery-oriented leader who thrives in fast-paced environments and is passionate about behavioral health crisis response, community partnerships, and building strong multidisciplinary teams. San Joaquin MCRT provides mobile behavioral health crisis response services to individuals experiencing acute psychiatric and behavioral health emergencies within the community. The program works collaboratively with county partners, healthcare systems, law enforcement, hospitals, and community agencies to deliver immediate crisis intervention and stabilization services. The program utilizes a recovery-focused, person-centered approach that emphasizes stabilization, dignity, community integration, and reducing unnecessary hospitalization whenever possible. Services are designed to support individuals experiencing serious mental illness, behavioral health crises, and co-occurring conditions in the least restrictive environment. This program operates within complex, high-pressure community settings requiring a confident and responsive leader who can effectively support crisis teams, manage operational demands, navigate community partnerships, and lead through rapidly evolving situations. The Administrator oversees approximately 35 employees and leads a multidisciplinary behavioral health team focused on crisis intervention, clinical excellence, operational performance, and community collaboration. This role provides the opportunity to directly influence behavioral health crisis services within San Joaquin County while helping shape community-based alternatives to hospitalization and incarceration. The Program Administrator serves as the senior operational and clinical leader for San Joaquin MCRT. This leader is responsible for the overall success of the program while ensuring excellence across Telecare’s Four Pillars of Performance: Clinical Quality Excellence, Workforce Engagement, Customer Satisfaction, and Financial Security. This role requires participation in a structured on-call rotation, remaining accessible and prepared to respond to crisis situations and operational needs within established protocols.

Requirements

Master’s degree in Social Services or related behavioral health field
Current California licensure as an LCSW, LMFT, LPCC, PhD, or PsyD
Minimum two (2) years of post-licensure experience
Minimum two (2) years managing behavioral health services
Minimum two (2) years providing crisis management services
Experience supervising clinical or multidisciplinary staff
Experience with data collection systems, reporting, and operational oversight
Experience providing presentations, trainings, and community engagement
Employment is contingent upon successful completion of required background checks, health screenings, and license verification

Responsibilities

Provide executive oversight of all clinical and operational aspects of MCRT #639
Lead crisis response operations and support field-based behavioral health interventions
Ensure regulatory compliance, quality assurance, and operational excellence
Provide clinical supervision and leadership to multidisciplinary staff
Conduct W&I 5150 Holds
Support crisis prevention and intervention practices
Oversee data collection, reporting systems, and operational analytics
Recruit, mentor, develop, and retain a high-performing crisis response team
Foster a culture grounded in Telecare’s mission, values, and recovery philosophy
Guide staffing models, workforce engagement, and accountability
Support leadership development and team performance initiatives
Serve as liaison to county agencies, healthcare systems, law enforcement, and community stakeholders
Represent MCRT #639 in meetings, trainings, presentations, and community forums
Adapt program operations to evolving county and community needs
Support collaboration across behavioral health and emergency response systems
Manage the program within approved budgetary parameters
Partner in operational and fiscal planning initiatives
Ensure responsible use of resources while maintaining high-quality service delivery