Mobile Crisis Response

CCC•Cape Girardeau, MO

12h•Onsite

About The Position

As Mobile Crisis Response personnel, you would be responsible for the assessment/disposition of crisis emergencies for the CCC Service area of Cape Girardeau, Bollinger, Madison, Perry, and Ste. Genevieve counties. You would be responding to individuals who are at risk of harming themselves, or others, and conduct assessments of the individual's current situation to ensure their safety and determine the best course for treatment. In this role, you will be working extremely closely with local law enforcement and emergency departments. With this position, you would also be responsible for providing agency discharge documentation as needed. The Crisis Intervention Program involves outreach services for individuals who are at risk of harming themselves or others. Master degreed professionals conduct nonjudgmental assessments of individuals' current situations to ensure their physical and psychological safety and to determine disposition for treatment. Community Counseling Center in conjunction with the Department of Mental Health provides an 800 Crisis Line through a regional contract between all Administrative Agents in the Southeast Region of the State and Behavioral Health Response (BHR) in St. Louis. The system, Missouri Access Crisis and Response System (MOCARS) involves emergency calls to be screened by BHR, which forwards the caller's information to the Center's on-call staff. Assessment and disposition occur in emergency rooms and law enforcement offices located in the counties of Bollinger, Cape, Madison, Perry and Ste. Genevieve.

Requirements

Must meet the Tier Two MCR requirements outlined by the Missouri Department of Behavioral Health
Must possess a master's or bachelor's degree in a human services field
Valid Missouri Class E driver's license (Class D for IL resident)
Proof of continuous auto insurance
Acceptable driving record as outlined by agency policy
Ability to manage time wisely and keep yourself organized.
Ability to think critically to provide quality mental health services.
Familiarity with the world of mental health and understanding the importance of having a client-centered approach to treatment.
Ability to communicate effectively.
Ability to work independently to accomplish a task.

Nice To Haves

Experience in mental health field preferred.
Master's degree in Mental Health and would be considered a Qualified Mental Health Professional.

Responsibilities

Providing Crisis Services and Interventions in designated counties: You would respond to crisis emergencies and provide assessments per agency procedures in Madison, Ste. Genevieve, and Perry counties.
Making appropriate referrals, assisting with hospitalizations, coordinating with other agencies and resources, and if needed, completing the involuntary commitment process.
Providing follow-up on disposition to ensure linkage to services has occurred.
Assisting with Agency Discharges as needed.
Ensuring that your documentation is complete, and accurate.
Communication and collaboration is key to ensure safety of individuals.
Work with client's treatment teams, outside providers, and support systems to obtain information and assist in safety planning when needed.
Delivering crisis intervention services to a diverse population.
Utilizing time management skills for collaborative documentation to ensure all notes are being completed on time, ensuring your client is receiving quality care.
Demonstrating self-care techniques to ensure you are not getting burnt out.
Providing quality, thorough, and concise documentation.
Coordinating appropriate community aftercare, including but not limited to explaining to the client the registration and enrollment process through CCC, providing community resources to assist with immediate needs, working with client and natural supports to ensure safety while maintaining the least restrictive environment.
Communicating with the client, family, and others associated with the client's safety. This includes hospitals, referred agencies, law enforcement, and CCC programs.