Program Administrator

PALS, Inc.•Pomona, CA

2d•Onsite

About The Position

PALS, Inc. is an adult day program serving individuals with intellectual and behavioral disabilities. The Program Administrator oversees front office operations at the Pomona location and supports program operations. The role involves communication with staff, participants, and outside providers; management of payroll and records; administrative reporting; and general front office support. The selected candidate may also be assigned other job-related responsibilities as needed. Applicants should be comfortable and committed to working in a supportive environment serving adults with intellectual disabilities and mental health challenges. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

Minimum of two years of administrative experience.
Proficiency in Microsoft Word and Excel.
Strong organizational, communication, and time-management skills.
Ability to learn and use electronic records management systems.
Professional, dependable, and detail-oriented, with the ability to manage multiple tasks.
Commitment to supporting individuals with intellectual and developmental disabilities and behavioral health challenges.

Nice To Haves

Associate’s or bachelor’s degree preferred.
One year of experience in developmental disabilities, mental health, or a related field preferred.
Experience with electronic database and records management systems such as BambooHR, or willingness to learn.

Responsibilities

Maintain communication with staff, participants, and outside providers.
Manage payroll, timekeeping, attendance, and time-off records.
Organize and maintain staff, participant, and program documentation.
Track participant attendance and Special Incident Reports (SIRs).
Process new-hire paperwork and maintain personnel files.
Assist with program funds, inventory, and administrative reporting.
Answer phones, greet visitors, and provide front office support.
Assist with Direct Support Professional (DSP) duties when needed.
Perform other job-related responsibilities as needed to support program operations.