Program Administrative Coordinator

Abundant Professional Services•Williamsburg, VA

1d•Onsite

About The Position

Abundant Professional Services, a minority-owned HRBP consulting and training firm, is seeking a dependable, organized, and professional Program Administrative Coordinator for its client, Beyond Disabilities. This role supports the daily administrative operations of the company and its programs, with an immediate start date. The coordinator will manage office operations, day program support, documentation systems, client records, vendor coordination, staff communication, and daily program functions. The ideal candidate is detail-oriented, comfortable in a human services environment, and capable of managing multiple responsibilities professionally.

Requirements

High school diploma or equivalent required.
Prior administrative, office support, healthcare, human services, disability services, or day program experience preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and shift priorities during the day.
Professional verbal and written communication skills.
Ability to interact respectfully with individuals with disabilities, families, staff, vendors, and visitors.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and general office technology.
Ability to use standard office equipment, including phones, printers, copiers, scanners, and filing systems.
Ability to maintain confidentiality and handle sensitive client, employee, and company information appropriately.
Ability to work independently and as part of a team.
Ability to follow instructions, take initiative, and communicate concerns promptly to leadership.
Must have a valid Driver's license and current DMV issued Driving Record.
First Aid CPR Certification Required.

Nice To Haves

Experience working in a human services, healthcare, Medicaid waiver, disability services, behavioral health, assisted living, or day program environment.
Experience maintaining client records, support logs, timesheets, intake packets, or audit documentation.
Experience coordinating vendors, supplies, schedules, or office systems.
Prior experience supporting program leadership or administrative operations in a regulated service environment.

Responsibilities

Serve as the first point of contact for clients, families, staff, vendors, and visitors, ensuring professional and respectful communication.
Answer and route phone calls, monitor voicemail and email, and assist with timely follow-up.
Prepare, organize, and maintain client records, timesheets, support logs, intake documents, quarterly update materials, and other program-related documentation.
Track client and DSP attendance, documentation needs, missing forms, and administrative follow-up items.
Provide administrative support to the Program Director, CEO, DD Specialist, and program leadership.
Assist with client intake paperwork, audit preparation, file maintenance, and documentation reviews.
Coordinate office supplies, mail, vendor services, deliveries, and basic facility readiness for the day program.
Support scheduling, program activities, outings, special events, and approved petty cash documentation as assigned.
Assist with client and DSP coordination during daily program operations, including arrival, departure, and scheduled activities.
Maintain confidentiality and handle client, employee, and company information in accordance with company procedures and applicable laws.
Perform other duties as assigned that are reasonably related to the position, program operations, administrative support, and the needs of the company.