Program Administrative Analyst Support

Ardent Eagle Solutions•Silver Spring, MD

22h•Onsite

About The Position

To provide professional support services that enhance operational efficiency and facilitate effective case coordination, support daily operations, improve administrative processes, and help ensure timely and accurate execution of assigned activities. The Federal Client provides executive leadership, strategic direction, and coordination for regulatory activities, communications, operations, workforce management, policy development, and equal employment opportunity programs. Professional administrative and analytical support is required to ensure timely, secure, accurate, and accessible operations across executive leadership and mission support functions.

Requirements

8 or more years experience.
Minimum of Associate degree required.

Nice To Haves

Bachelor degree desired.

Responsibilities

Receive complaint/referral packages from the designated Government office and log receipt, source, subject, due dates, and assigned Government officials in the Applicant Tracking System (ATS) or the approved case tracking system.
Enter referral data and case file documents into ATS and maintain current, complete, and accurate case metadata and file status.
Search the Applicant Tracking System (ATS) or other approved case tracking systems to identify prior or related inquiries involving the same or similar subject matter, as directed by the government Client.
Create, organize, and maintain official electronic and/or physical case folders in accordance with Government file structure, naming conventions, and records requirements.
Track physical and electronic case folder location, custody, status, and routing throughout the inquiry process.
Transmit Government approved reports of findings and related materials to subject units as directed and track response deadlines.
Track whether subject units provide timely responses and whether corrective action, implementation evidence has been received, as directed by the Government.
Notify the Government personell of overdue responses, missing documentation, data inconsistencies, or potential chain-of-custody concerns.
Maintain the referral electronic file cabinet in good order and prepare statistical reports senior leadership upon request.