Program Account Director

Acentra Health, LLC•Montgomery, AL

About The Position

Acentra Health is looking for a Program Account Director to join our growing team. As a Program Account Director, you will be in a key leadership role in managing and overseeing complex healthcare programs. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards.

Requirements

Bachelor’s degree in computer science, information systems, business, or a related field; or equivalent work experience.
8+ years of experience managing multi-vendor projects or similar complex integration efforts
4+ years of experience with Medicaid Enterprise Certification Toolkit (MECT), Outcomes Based Certification, Streamlined Modular Certification, or other Certification efforts
Working knowledge of Medicaid Transformation Initiative, Medicaid Information Technology Architecture (MITA) 3.0, and the CMS Seven Standards and Conditions
PMP Certification (Project Management Professional) or equivalent required.
Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience.
Proven track record of effective skills in presentations, written and communications
Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects.
Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems.

Nice To Haves

Knowledge of metrics, productivity measures and reporting.
Broad knowledge of Information Technology systems and applications, including AI and Cloud technologies
Budget and financial skills.

Responsibilities

Serve as the chief liaison to the Agency for design, development, implementation, Certification, as well as Maintenance and modification activities
Collaborate with MES (Medicaid Enterprise System) Module Contractors to ensure seamless integration
Provide management of the project, and other Project Managers
Support project managers with effective and efficient execution of AMMP Plans, Procedures and protocol guidelines
Act as point of contact for the CPMS (Claims Processing Management System) contract, including deliverables, Risk, issues and decisions and action items during DDI and certification
Project and scope coordination and management during DDI and Certification
Project scheduling and provision of resources during DDI and Certification
Provide regular status reports during DDI and Certification
Contract administration and coordination of basic contractual/invoicing requirements
Formal communication and correspondence with the Agency during DDI and certification
Manage the contract resources, including onboarding, training and assignments during DDI and Certification
Responsible for keeping all CPMS phases of the program on time during DDI and Certification
Ensure CPMS meets all State and Federal requirements and supports PMO Audits
Attend monthly meetings and CAB meetings and provide status reports as needed
Ensure the successful delivery of services, projects, and deliverables on schedule
Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
Maintain strong, successful relationships with clients and key stakeholders
Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.