Program Account Director, Senior

Acentra Health, LLC•Montgomery, AL

3d•Onsite

About The Position

Acentra Health is looking for a Program Account Director Senior to join our growing team. This is an onsite position, and requires that the candidate must live within a commutable distance from Montgomery AL, and be able to work onsite up to 4 days a week. As the Program Account Director, Senior you will be responsible for day-to-day leadership of system and operational activities for a large Medicaid/ MMIS program, assuring tasks are performed in accordance with service level agreements and managing the communication channels associated with internal and external and vendor stakeholders.

Requirements

Bachelor’s degree in business, communications, public administration, or related
5+ years of management experience in Government or private sector health care payer
Medicaid and MMIS development/system experience a must
Proven track record of effective skills in presentations, written and communications with all levels (staff, executive suite and external clients).
Proven history in successfully managing multiple projects/client contracts utilizing project management methodologies.
Candidates must live within a commutable distance from Montgomery AL and be able to work onsite up to 4 days a week

Nice To Haves

Knowledge of U.S. healthcare industry with concentrated experience in State Medicaid programs, and CMS guidelines
Possess excellent strategic planning and implementation skills.
Knowledge of Information Technology systems and applications.
Strong analytic and problem-solving skills.
Experience in identifying appropriate business needs of client

Responsibilities

Contract administration
Project management
Scheduling and provision of resources
Deliver formal communication and correspondence with the Agency and Quality Assurance as required
Ensure deliverables and operational milestones in updates to management and stakeholders
Serve as the key oversight of partners within the program; including ensuring partner (subcontractor) meets appropriate SLAs, client expectations, and billing
Prepare and maintain monthly operational reports required for delivery to client based on contract performance in operational areas associated to the management of the contract.
Develop and strengthen relationships within the Medicaid program organization
Develop and implement strategic plans to manage and grow client programs.
Identify current and future service requirements by establishing personal rapport with key individuals who understand service requirements.
Develop and maintain knowledge of Medicaid and healthcare industry and understanding of our business, offerings, competitors and partners.
Demonstrate the impact of company’s services for cost reductions and operations improvements.
Speak regularly with client to provide operational updates, product updates, technical support and other account-related reports.
Provides billing information to finance department to ensure accurate and timely payment from clients.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.