Profit Centre Administrator

EMCO Corporation•Lloydminster, AB

10h•CA$18 - CA$22

About The Position

As a Profit Centre Administrator, you will handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation and vendor payables issues. To experience success in the position, the Profit Centre Administrator will represent the Profit Centre in a professional manner, uphold our core values and ethics with every interaction, be an effective teammate in the Profit Centre, be courteous and friendly; building long lasting loyal customer and vendor relationships, be detail oriented, organized, and accurate, analyze and solve problems, and prioritize tasks. Additional duties will include providing accurate and timely invoicing of customer shipments daily, assisting in servicing customers including answering phones, filing of packing slips, pickers, and reconciled reports, reconciling daily cash transactions payments, preparing the bank deposit, and submitting deposit paperwork for the National Support Centre, obtaining, reviewing, verifying and entering purchase and expense vendor invoices, debit memos and debit cancellations in the system for processing in an accurate and timely manner, working in conjunction with Counter Sales teammates to find order discrepancies to ensure all products are received and accounted for, advising vendors on warranty claims for their customers and processing them in a timely manner, investigating, resolving, and responding to all customer, vendor, credit and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre, entering customer credit notes and vendor debits in the system, reconciling petty cash and cash sheets daily, updating information into PeopleSoft, understanding and following all safety regulations at all customer locations as well as at the Profit Centre, supporting all Profit Centre activities as part of the Profit Centre Team, and performing other tasks as requested by the Profit Centre Manager.

Requirements

Grade 12 diploma or equivalent; College and/or University degree an asset.
A minimum of 1 year of experience with customer service, accounts payable, accounts receivable or similar role.
Knowledge of basic accounts receivable/payable bookkeeping practices and terms.
Proficient in the use of Microsoft Office software.
Outstanding customer service and verbal communication skills.
High level of accuracy and an attention to detail.
Excellent relationship building skills with customers, vendors, and teammates.
Ability to prioritize work projects and multitask.
Able to learn and operate the applicable software system used to process orders.
Intermediate math skills.

Nice To Haves

Previous experience with or knowledge of products sold at the Profit Centre.
Experience using M3.

Responsibilities

Handle all aspects of paperwork including shipping feedback, cash sale transactions, banking and report reconciliation and vendor payables issues.
Represent the Profit Centre in a professional manner.
Uphold our core values and ethics with every interaction.
Be an effective teammate in the Profit Centre.
Be courteous and friendly; building long lasting loyal customer and vendor relationships.
Be detail oriented, organized, and accurate.
Analyze and solve problems.
Prioritize tasks.
Provide accurate and timely invoicing of customer shipments daily.
Assist in servicing customers including answering phones.
Filing of packing slips, pickers, and reconciled reports.
Reconcile daily cash transactions payments, prepare the bank deposit, and submit deposit paperwork for the National Support Centre.
Obtain, review, verify and enter purchase and expense vendor invoices, debit memos and debit cancellations in the system for processing in an accurate and timely manner.
Work in conjunction with Counter Sales teammates to find order discrepancies to ensure all products are received and accounted for.
Advise vendors on warranty claims for their customers and process them in a timely manner.
Investigate, resolve, and respond to all customer, vendor, credit and National Support Centre inquiries in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre.
Enter customer credit notes and vendor debits in the system.
Reconcile petty cash and cash sheets daily.
Update information into PeopleSoft.
Understand and follow all safety regulations at all customer locations as well as at the Profit Centre.
Support all Profit Centre activities as part of the Profit Centre Team.
Perform other tasks as requested by the Profit Centre Manager.