Professional Services Intern- Summer 2027
About The Position
Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment. As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth. The program takes place from June – August 2027 (10-week program). As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.
Requirements
- Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
- Strong communication skills, both written and verbal
- A genuine interest in technology and customer relationships
- Comfortable learning new tools and software quickly
- Detail-oriented with good organizational and time-management skills
- A collaborative, curious mindset — willing to ask questions and learn on the fly
- No prior experience with our products required — we'll teach you what you need to know
Responsibilities
- Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
- Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
- Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
- Assist in tracking customer health metrics, open issues, and follow-up action items
- Support the team in organizing documentation, knowledge base articles, and internal resources
- Participate in internal training sessions to build foundational product and industry knowledge
- Help identify trends across accounts that could be useful for the broader Professional Services team
- Collaborate with Support, Sales, and Engineering teams on cross-functional projects
Benefits
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
