Professional Services Engineer
About The Position
As a Professional Services Engineer at Aerospike, you’ll partner directly with enterprise customers to guide them from onboarding through successful adoption. You’ll provide hands-on technical leadership, architecture guidance, and implementation best practices to help customers get maximum value from Aerospike’s high-performance distributed database platform. This is a customer-facing role that requires strong technical acumen and a consultative mindset. You’ll work closely with engineering and customer success teams, travel to customer sites as needed, and help ensure the success of mission-critical deployments.
Requirements
- At least 5 years of experience building and deploying enterprise software systems, such as in a senior engineer, lead engineer, or architect role.
- At least 5 years of experience in technical consulting or professional services.
- Proficiency with enterprise Java or comparable development languages.
- Strong background in NoSQL or distributed database technologies.
- Solid understanding of distributed systems concepts, high availability, and data consistency models.
- Proficiency with Linux-based systems and command-line tooling.
- Strong communication and interpersonal skills, with a customer-first mindset.
- Proven ability to manage multiple projects and prioritize in a dynamic environment.
Nice To Haves
- Experience with operational tooling and automation, such as Ansible, Docker, Kubernetes, Prometheus, or Grafana.
- Understanding of DevOps principles and infrastructure-as-code practices.
- Experience designing or operating cloud-based, highly available distributed systems.
- Experience developing and delivering technical training to enterprise audiences.
Responsibilities
- Act as a trusted technical advisor to enterprise customers during post-sales engagements.
- Lead customer onboarding, including training, deployment planning, and production readiness.
- Provide architecture guidance, capacity planning, and data modeling tailored to customer needs.
- Create and maintain technical artifacts, including runbooks, deployment documentation, and operational playbooks.
- Provide consultative support during adoption and growth, identifying opportunities to expand Aerospike usage.
- Collaborate with internal teams to refine service delivery processes and support strategic account planning.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
