Professional Services Engineer Sr Lead

FIS • Jacksonville, FL

2d • Onsite

About The Position

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

The FIS Deposits team is comprised of seven programmers, three Operations Analysts, and three Business Analysts, with additional support provided by a team of ten programmers based in India. The team is responsible for supporting TD Bank’s Systematics Deposit applications, including IM, ST, SC, EA, IT, and ATE. Their responsibilities encompass both production application support and the delivery of client-driven enhancements and projects. The team manages change requests through all phases of the project lifecycle, from initial requirements gathering and analysis through design, development, testing, implementation, and post-production support, ensuring stability, reliability, and continuous improvement of the deposit platform.

Requirements

• Clear, calm, and professional communication during high-pressure situations.
• Balancing urgent issues with strategic initiatives and client commitments.
• Leadership – Directing application development for efficiency.
• Experience – Strong COBOL.
• Experience – Solid Systematics applications knowledge.
• Experience – Architectural background.

Nice To Haves

• EasyTrieve
• REXX
• API

Responsibilities

• Incident Resolution Support
• Application Development and Support
• Client Relationship and Communication
• Project Review and Guidance
• Mentoring and Training

Benefits

• A voice in the future of fintech.
• Always-on learning and development.
• Collaborative work environment.
• Opportunities to give back.
• Competitive salary and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed