Sr Manager, Professional Services

Trane Italia•Montreal, QC

1d•CA$111,308 - CA$155,435•Hybrid

About The Position

BrainBox AI, a Trane Technologies business, is seeking a Sr. Manager, Professional Services to build and lead a new professional services practice focused on implementing SaaS AI solutions that optimize HVAC operations across customer building portfolios. This leader will play a critical role in shaping the strategy, structure, and execution model for a services organization that delivers measurable customer outcomes, including reduced energy costs, lower emissions, and improved operational performance. The ideal candidate brings a unique combination of HVAC domain expertise, enterprise SaaS AI implementation experience, people leadership, analytics depth, and executive presence. This person will be responsible for developing a scalable professional services function that supports customer deployment success while driving business value for both clients and BrainBox AI.

Requirements

Bachelors degree in engineering, computer science, data science, or business
10+ years of experience implementing enterprise SaaS AI solutions in the HVAC space.
Experience working either: as a consultant for a service provider delivering HVAC optimization or enterprise SaaS/AI implementations, and/or as an implementation leader responsible for HVAC optimization across a portfolio of buildings.
Proven experience building, leading, and managing teams and/or service delivery organizations.
Strong executive communication skills with the ability to influence senior stakeholders internally and externally.
Demonstrated strategic thinking, business acumen, and strong presentation skills.
Deep experience in analytics, data management, and data-driven decision-making.
Strong HVAC operational knowledge and understanding of building systems optimization.
Track record of delivering measurable business results for customers and for the company you represent.
Ability to lead in a fast-paced, growth-oriented environment with a high degree of ownership and ambiguity.
Willingness and ability to travel up to 50%.

Responsibilities

Build and lead a new Professional Services practice for BrainBox AI, including organizational design, delivery model, processes, and team capabilities.
Develop the strategic vision and operating framework for implementing SaaS AI solutions focused on HVAC optimization.
Lead end-to-end customer implementation programs, ensuring successful deployment, adoption, and realization of business value.
Establish best practices, methodologies, governance models, and playbooks for professional services delivery.
Partner cross-functionally with sales, product, customer success, engineering, and operations teams to support customer outcomes and scalable growth.
Translate complex technical, operational, and analytical concepts into clear business recommendations for executive stakeholders.
Serve as a trusted advisor to customers on HVAC optimization strategies, implementation planning, operational transformation, and performance improvement.
Build, coach, and manage a high-performing team, fostering accountability, collaboration, and continuous improvement.
Leverage data, analytics, and performance insights to guide implementations, measure impact, and improve service delivery effectiveness.
Drive results for customers through improved building performance, reduced energy consumption, and emissions reduction.
Contribute to BrainBox AI’s business growth by creating a professional services organization that is efficient, scalable, and aligned to company goals.
Support executive-level presentations, business reviews, and strategic planning discussions internally and externally.
Travel as needed, up to 50%, to support customer engagements and team leadership activities.