About The Position

As a Professional Services DevOps Architect at JFrog, you will guide the DevOps, DevSecOps, and MLOps journeys of strategic customers, acting as a trusted advisor. You will consult, architect, design, and implement CI/CD pipelines and DevSecOps platforms using JFrog products and technologies such as Docker, Kubernetes, infrastructure as code, and cloud-native tools and practices. You will collaborate with Sales, Customer Success, Product, Support, and Development, and work directly with developers and DevSecOps professionals to help customers succeed with the JFrog platform. The role also includes mentoring and coaching consulting team members, training customers and the open-source community, influencing JFrog product features and roadmaps based on customer needs, and keeping current with DevSecOps and CI/CD technology trends. Building strong relationships with customers and the community is central to the position.

Requirements

  • 15+ years of professional experience.
  • 5+ years of experience working in professional services or consulting with enterprise customers.
  • Experience with continuous integration tools and technologies, including CI servers, Git, Artifactory, Jenkins, Maven, Docker, and NPM.
  • Ability to lead, architect, and build software delivery pipelines using technologies such as Docker, npm, Java, and PyPI, and DevSecOps tools such as Git, binary repository management, binary scanning, and continuous integration.
  • Good understanding of infrastructure and operations, including storage, networking, computing, security, and public and on-premises cloud environments.
  • Experience with continuous deployment and delivery tools, including Terraform, Ansible, ArgoCD, and Kubernetes.
  • Hands-on experience with Linux; mandatory.
  • Hands-on experience with cloud infrastructure such as AWS, Azure, or GCP; mandatory.
  • Customer-facing experience with strong interpersonal and customer-service-oriented skills.
  • Experience with server-side software in on-premises and cloud environments.
  • Uncompromising willingness to learn.
  • Open-source state of mind.

Nice To Haves

  • Experience with software architecture design and product development.
  • Experience with the MLOps toolset and ecosystem.

Responsibilities

  • Guide strategic customers through DevOps, DevSecOps, and MLOps journeys and serve as a trusted advisor.
  • Consult, architect, design, and implement CI/CD pipelines and DevSecOps platforms using JFrog products and other technologies and practices.
  • Collaborate with Sales, Customer Success, Product, Support, and Development teams, and work directly with developers and DevSecOps professionals to support customer success.
  • Mentor and coach members of the consulting team.
  • Train the open-source community and JFrog customers.
  • Influence JFrog tools’ features and roadmap based on customer needs.
  • Stay current with technology trends related to DevSecOps and CI/CD.
  • Build strong relationships with customers and the community.

Benefits

  • Base salary, with the range stated as $XXX,XXX to $XXX,XXX and determined based on skills, qualifications, experience, and location.
  • May be eligible for discretionary bonuses or commission payments.
  • Equity package of restricted stock units (RSUs).
  • Employee Stock Purchase Plan.
  • Medical, dental, and vision benefits.
  • Retirement benefits.
  • Wellness benefits.
  • Potential future development opportunity into a leadership role within the team.
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