Professional Services Consultant Intern

NCR Voyix•Atlanta, GA

2d•Onsite

About The Position

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Our NCR Atleos Global Internship Program offers a unique opportunity to explore the intersection of innovation and financial technology. Interns work alongside teams shaping the future of self-service banking, gaining firsthand experience with the tools and strategies that power millions of transactions every day. At NCR Atleos, you’ll be immersed in a culture that values curiosity and creativity. Our program is designed to accelerate your professional growth and help you build lasting connections. Many of our interns go on to join us full-time, equipped with the skills and relationships they’ve developed during their time here. If you’re ready to be part of something global, innovative and impactful, your journey starts here. Professional Services Consultant Intern – Overview As a Professional Services Consultant Intern at NCR Atleos, you will support the administration and coordination of customer software refresh activities within our Software Evergreen and Enhanced Evergreen program. This role provides hands-on exposure to professional services delivery, customer engagement, requirements gathering, documentation, and operational support for a portfolio of approximately 300 customers. Interns will help reduce non-billable administrative work for technical consultants while gaining experience in the systems, processes, and customer-facing practices that support successful software delivery.

Requirements

Currently pursuing a Bachelor’s degree in Business, Information Systems, Computer Science, Industrial Engineering, Project Management, or a related field.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Excellent written and verbal communication skills, including the ability to interact professionally with internal teams and customer-facing stakeholders.
Interest in professional services, software delivery, customer success, or technology consulting.
Proficiency in Microsoft Office Suite, especially Excel, Word, PowerPoint, and Outlook; familiarity with Quick Base or similar business applications is a plus.
Ability to learn new systems and processes quickly while working in a collaborative, fast-paced environment.
Analytical mindset with a focus on process improvement, documentation accuracy, and operational efficiency.

Nice To Haves

familiarity with Quick Base or similar business applications is a plus.

Responsibilities

Support coordination of customer gold image refresh activities as part of the Software Evergreen and Enhanced Evergreen program.
Assist Technical Consultants by gathering, organizing, and documenting customer requirements related to technology stacks, operating system updates, workflow changes, and configuration needs.
Maintain and update Application Configuration Documents to ensure accurate and current customer records.
Manage related program information and administrative records in Quick Base with a high level of accuracy and attention to detail.
Coordinate with internal Professional Services, delivery, and support teams to track progress, follow up on open items, and support timely execution of customer refresh activities.
Help streamline administrative processes to reduce non-billable work and improve consultant efficiency.
Document process improvements, project outcomes, and key learnings to support future program scalability and intern onboarding.