Professional Services AI Enablement Analyst

Precisely US Jobs

6d•Remote

About The Position

Precisely is an AI-first organization where all employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. This position is 100% remote anywhere in the US. The Professional Services AI Enablement Analyst plays a critical role in accelerating the effective adoption of AI tools and capabilities across Precisely’s Professional Services team and is designed for bridging the gap between cutting-edge AI and billable service delivery. The role will collaborate with technical, business and operational teams to identify AI use cases, support implementation, and measure impact for Professional Services, ensuring AI solutions are practical, scalable, and aligned with business objectives. The Analyst is comfortable translating complex AI concepts into actionable insights and supporting stakeholders as AI becomes part of everyday workflows.

Requirements

Bachelor’s degree in computer science, Information Systems, Data Analytics, Business, or a related field
3–5 years of experience supporting Professional Services delivery, consulting initiatives, or technology-enabled programs in a software or SaaS environment
Experience supporting technology adoption, change management, or enablement across cross-functional teams
Strong analytical and problem-solving skills with the ability to interpret data and derive actionable insights
Excellent written and verbal communication skills, with the ability to translate complex concepts for diverse audiences and non-technical stakeholders. Ability to simplify complex LLM concepts into actionable training for consultants, analysts, and partners.
Experience working with stakeholders at multiple levels, including technical and non-technical partners
AI Enablement & Training background and excellent presentation skills a must
Strong proficiency in Python, with hands-on experience building or enhancing AI-enabled workflows or internal accelerators
Practical experience designing and implementing generative AI solutions, including Retrieval-Augmented Generation (RAG), vector databases, and API-based integrations
Experience working with AI agent frameworks and orchestration tools such as LangGraph, CrewAI, Semantic Kernel, or LlamaIndex
Experience using enterprise LLM platforms (e.g., Anthropic Claude, OpenAI models), with sound judgment in evaluating outputs, limitations, and risk
Solid working knowledge of AI/ML concepts and automation platforms sufficient to support enablement, training, and real-world solution delivery
Ability to identify and improve manual or repetitive Professional Services processes using AI or automation
Clear analytical and communication skills, with the ability to explain AI-driven outcomes to consultants and delivery stakeholders
Comfort using generative AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) and a growth mindset aligned to an AI-first organization

Responsibilities

Independently build AI agents to automate complex data mapping, schema conversion, and code migration tasks.
Design "Configuration Agents" that auto-generate documentation and environment setups for product deployments.
Audit Professional Services workflows to identify high-impact AI opportunities.
Perform cost-benefit analyses, translating technical metrics into "hours saved" and "margin improvement" for leadership.
Design and code autonomous AI Agents using frameworks like Lang Graph, Crew AI, or Semantic Kernel.
Build systems capable of multi-step reasoning, self-correction, and tool-calling.
Collaborate with Central AI Team's AI Enablement Lead on PS-specific training content
Implement LLM Ops for PS-specific agentic solutions, operating within Precisely's AI Architecture Standards and in coordination with the Central AI Team's AI Platform Engineer for tooling, evaluation standards, and model governance
Leads the strategy, design, and delivery of agentic service offerings in Professional Services by leveraging MCP servers to connect AI agents with enterprise data and software solutions.
Owns customer adoption of MCP based solutions, driving scalable, governed, and LLM agnostic agent implementations that maximize existing automation investments.