Security Shift Supervisor Experience Required

Allied Universal • Bristol Township, PA

1d

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during a specific shift at an assigned customer site. The supervisor serves as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. The stated pay rate is $18.04 per hour.

Candidates must meet the stated pre-employment requirements, including being at least 21 years old, having at least one year of security experience, and having supervisory experience. Additional encouraged qualifications include access-control and badge experience, computer or tablet proficiency, and customer-service experience.

The position also requires effective written and oral communication, the ability to prepare reports and logs, and the ability to read and understand operating procedures. Candidates must be able to handle routine and crisis situations calmly and efficiently. Employment is conditional on successfully completing a background investigation and post-offer/pre-employment drug and alcohol testing. Driver-record checks may also be required. Licensing may be required depending on state or local regulations.

Requirements

• At least 21 years of age at the time of application under the stated pre-employment age requirement.
• At least one year of relevant security experience.
• Supervisory experience demonstrating the ability to lead and manage teams.
• At least 18 years of age under the qualifications section.
• High school diploma or equivalent, or five years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with all levels of personnel and the public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test as a condition of employment.
• Licensing may be required before employment, subject to state or local laws and regulations.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record according to the listed company criteria, required insurance, and ability to safely operate a vehicle.

Nice To Haves

• Prior experience with access-control systems and badge management, including issuing, tracking, and managing employee badges and access rights.
• Comfort using computers or tablets for daily tasks, including software applications, email, and digital communication tools.
• Customer-service experience, including resolving customer inquiries and providing support.

Responsibilities

• Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift.
• Provide coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED