Professional Retail Interior Designer Albuquerque

Ethan Allen•Albuquerque, NM

12d•Onsite

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, with solutions tailored to each customer's preferences and budget. Consultants are expected to develop projects and meet or exceed sales goals in a flexible, relationship-based selling environment; some projects may call for teamwork or partnership. Performance is assessed through categories such as teamwork, customer service, communication, decision-making, project development, presentation, and technical skills, as well as sales and activity benchmarks. The position requires representing the Ethan Allen brand, building customer and community relationships, and using social media and company technology to develop business. Consultants make in-home calls, create presentations, enter orders, keep customers informed of order status, and coordinate with the design team. Compensation is incentive based, with a recoverable draw typically ranging from $40,000 to $60,000 annually based on written sales. The posting states that experienced Design Consultants average potential income of $70,000 to $115,000 per year, with top writers making $200,000 or more annually. This is a full-time position requiring weekend work and some holidays.

Requirements

Minimum high school diploma or equivalent with relevant work experience.
At least 2 years of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of interior design sales and tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license and a motor vehicle that enable the candidate to perform the position’s duties.
Intermediate competency with digital floor-planning technology, including 3D applications.
Ability and willingness to learn new technologies.
Ability to meet or exceed minimum monthly sales and other benchmarks determined by Ethan Allen.
Availability to work weekends and some holidays.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience using social media and grassroots marketing to develop a book of business.
Experience using interactive technology to view design concepts, including augmented reality, virtual reality, and other visualization tools.

Responsibilities

Create design solutions consistent with each customer’s preferences and budget.
Close projects using Ethan Allen products and services.
Represent the Ethan Allen brand in all customer interactions.
Greet customers professionally in the design center, establish rapport, and obtain appointments and in-home consultations.
Make regular home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media platforms to develop and grow business.
Educate customers about Ethan Allen’s complimentary design service and tailor the level of service to their preferences.
Stay current on design and color trends.
Coordinate with the team to provide service before and after the sale, including keeping customers promptly informed about order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Educate customers about available Ethan Allen-sponsored financing options.
Contribute to developing and maintaining the design center portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional service.
Enter orders using the retail point-of-sale system.
Help maintain a neat and orderly design center projection.
Work with the Design Center Leader/Design Sales Leader and other Design Consultants to develop business and grassroots marketing plans, monitor their effectiveness, and suggest modifications to help meet goals.
Use technology, including 3-D Room Planner, CRM, and Live Chat, to build project volume and productive client relationships.
Use appropriate social media, including Facebook and Instagram, to increase personal and Ethan Allen visibility.
Build relationships with outside talent and develop a local network through social media such as LinkedIn.
Perform other duties as required.