Professional Relations Liaison - Child and Adolescent Programs

Eating Recovery Center•Aspen, CO

5h•$90,000 - $115,000

About The Position

The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, serving as a resource to referral sources for patients struggling with eating disorders and mood and anxiety disorders. The PRL has full territory management responsibility for duties that support quarterly goals and the center’s census budget, with specific accountability for Oak Brook, Northbrook, and Virtual child and adolescent treatment programs. Candidates must reside within a commutable distance of Oak Brook, Northbrook, and Chicago, Illinois. This is a full-time, 40-hour-per-week position with standard Monday–Friday work hours.

Requirements

At least 2 years of medical or behavioral health outreach experience.
High school diploma or GED.

Nice To Haves

Bachelor’s degree in marketing, communications, public relations, business, counseling/mental health, or a related field.

Responsibilities

Provide program education to professional referral sources.
Develop referral relationships with clinical professionals for eating disorder and mood and anxiety programs.
Work with medical/surgical and behavioral health hospitals to provide resources and identify appropriate patients for referral.
Develop relationships with outpatient pediatricians, adolescent medicine specialists, pediatric specialists, schools, pediatric behavioral health professionals, children’s hospitals, and parent and family community organizations.
Manage territory responsibilities in line with budget and census needs within the relevant geography of an ERC or Pathlight facility.
Meet activity and census-fulfillment metrics.
Analyze market trends and needs and adjust strategy accordingly.
Organize and facilitate outreach symposiums and trainings to maintain ERC/Pathlight’s visibility in the community.
Work with the Director to identify opportunities, speakers, and topics.
Manage CRM information efficiently and in a timely manner, including accurate market and referral information and follow-up.
Provide updates on competitor activity in the market.
Promote positive rapport with clinical leadership throughout the system.
Provide input for internal marketing initiatives.
Maintain deep expertise in the services provided and modalities of care.
Serve on ad hoc committees, such as marketing, conference, and communication committees.