Professional Manager Marshall

Boone Supported Living • Marshall, MO

1d

About The Position

Boone Supported Living provides compassionate, professional in-home care intended to help clients with disabilities maintain independence and dignity at home. Founded in 2007, the organization provides personalized support tailored to individual needs.

The Professional Manager oversees daily home care operations to ensure exceptional client care. The role includes leading staff, coordinating individualized care plans, maintaining compliance with industry standards, managing financial processes and administrative duties, and building community relationships. The manager is expected to lead with humility and professionalism, communicate consistently, and take action when concerns arise.

Requirements

• A college degree in business or human services, or at least four years of experience in the field as a substitute.
• At least one year of management experience.
• At least one year of experience working with individuals with IDD.
• Obtain and maintain current certifications for the DSP position.
• Pass the Family Care Safety Registry and criminal background check.

Responsibilities

• Demonstrate and continually teach Boone Supported Living's Core Values to the team.
• Monitor services and prepare for state inspections; study requirements and ask questions as needed.
• Know individuals' ISPs, medical and behavioral needs, and stakeholder dynamics.
• Understand DSP performance levels and issues that may affect performance.
• Develop and implement individualized care plans with clients, families, and healthcare providers.
• Ensure DSPs submit receipts for purchases charged to PS bank accounts and credit cards, with receipts labeled and submitted to Finance by deadlines.
• Keep PS accounts below a $200 balance and ensure no more than $99 is spent from them in a day without prior written approval.
• Ensure NAFS funds are spent according to Finance's instructions and receipts are submitted to Finance.
• Hold team members accountable weekly for unfulfilled commitments and unexcused absences.
• Maintain open communication with clients, families, and healthcare professionals to support care quality and satisfaction.
• Address client concerns and caregiver issues promptly to maintain continuity of service.
• Manage budgets, schedules, and documentation, ensuring compliance with relevant laws and regulations.
• Build relationships with local healthcare providers and community organizations to improve service offerings and referral networks.

Benefits

• Competitive salary and comprehensive benefits package.
• Ongoing training and professional development opportunities.
• Supportive, mission-driven work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager