Professional Manager - Salary $50,000-$55,000

Boone Supported Living LLC•Marshall, MO

3d•$50,000 - $55,000

About The Position

Boone Supported Living provides compassionate, professional in-home care services intended to help clients maintain independence and dignity at home. Founded in 2007, the organization serves individuals with disabilities through personalized support. The Professional Manager oversees daily home care operations to ensure clients receive exceptional care. The role manages staff, coordinates care plans, and maintains compliance with industry standards. The manager is expected to lead with humility and professionalism, act on concerns, communicate consistently, and demonstrate and teach the organization’s Core Values. The manager monitors services and prepares for state inspections; understands clients’ ISPs, medical and behavioral needs, stakeholder dynamics, and DSP performance; coordinates individualized care with clients, families, and healthcare providers; and handles financial oversight, communication, problem-solving, administrative work, and community outreach.

Requirements

A college degree in business or human services, or at least four years of experience in the field as a substitute.
At least one year of management experience.
At least one year of experience working with individuals with IDD.
Obtain and maintain current certifications for the DSP position.
Pass the Family Care Safety Registry and criminal background check.

Responsibilities

Demonstrate and continuously teach Boone Supported Living’s Core Values to the team.
Monitor services and maintain expertise in state inspections and applicable standards.
Understand individuals’ ISPs, medical and behavioral needs, stakeholder dynamics, and DSP performance issues.
Develop and implement individualized care plans in collaboration with clients, families, and healthcare providers.
Ensure DSPs provide receipts for purchases charged to PS bank accounts and credit cards; verify receipts are labeled correctly and submitted to Finance by deadlines.
Keep PS accounts below a $200 balance and ensure no more than $99 is spent from those accounts in a day without prior written approval.
Ensure NAFS funds are spent according to Finance’s specific instructions and receipts are submitted to Finance.
Hold team members accountable weekly for unfulfilled commitments and unexcused absences.
Maintain open communication with clients, families, and healthcare professionals.
Address client concerns and caregiver issues promptly to support continuity of service.
Manage budgets, schedules, and documentation in compliance with relevant laws and regulations.
Build relationships with local healthcare providers and community organizations to enhance services and referral networks.