Professional III, Online Biz Sales Management

Samsung Electronics•Englewood Cliffs, NJ

13d•$164,000 - $174,000•Onsite

About The Position

Samsung Electronics America Inc. is seeking a Professional III, Online Biz Sales Management to conduct market research, gather information on competitors, and analyze customer data to identify potential markets and factors affecting demand. This role will leverage E2E Data & Analytics Operating Models, A/B Testing, Segmentation, and Attribution Analysis to foster a data-driven culture. The position involves collaborating to commercialize Samsung's Customer Data Platform (CDP) stack, creating insight-led integrated marketing communications strategies to drive new customer acquisition and meet budget goals. Responsibilities include measuring the effectiveness of marketing programs, driving B2B Ecommerce operations, creating voice of customer scorecards, building campaign management processes, and deploying new tools and technologies. The role also requires close collaboration with presales, delivery, fulfillment, trade-in, and warehouse teams to ensure seamless product delivery and excellent customer experience. The individual will articulate the company’s vision and value proposition, act as a liaison between sales, management, and customers, and develop project business plans to manage critical dependencies.

Requirements

Master's degree or foreign equivalent degree in Information Technology, Computer Science or a related field and six years of experience in the job offered or related occupation.
Six years of experience in enterprise data management and analytics including reporting automation, and advance reporting for performing data science analytics using reporting tools including Tableau, Eloqua, Excel, or Power BI.
Six years of experience using analytical skills and experience with Customer Data Platforms led Demand Generation.
Six years of experience performing market research for developing business models to monitor and report competitive business initiatives and activities to the management on regular basis.
Six years of project management skills, with ability to track and manage simultaneous projects and deliverables.
Six years of experience analyzing sales data, market trends, and consumer behavior to identify opportunities for pricing plan/strategies and promotional offers.
Six years of experience creating reporting and strategic recommendations for management based on category performance and analytics.
Four years of experience performing project financial reporting and Linked campaign management.
Four years of experience managing product assortment by identifying which products to introduce or discontinue based on performance analysis.
Four years of experience planning and executing category-specific promotions by integrating insights from Eloqua campaign performance, customer segmentation, and product analytics to boost conversion and drive revenue.
Four years of experience performing Google Analytics to design targeted, automated campaigns based on user behavior, segmentation, and lifecycle stage.

Nice To Haves

Domestic and/or international travel required up to 25%.

Responsibilities

Conduct research on market conditions in local, regional and national areas, and gather information to determine potential sales of Samsung’s product or service and run marketing campaigns for B2B audience.
Leverage E2E Data & Analytics Operating Models, A/B Testing, Segmentation, Attribution Analysis (e.g., enterprise data management, reporting automation/simplification, data science, next generation analytics technology/ platform) to imbibe a data driven culture.
Collaborate and commercialize Samsung Customer Data Platform (CDP) stack to create insight-led integrated marketing communications strategies to drive efficient new customer acquisition to ensure Samsung meets its budget goals.
Gather information on competitors pricing, sales, and methods of marketing and distribution.
Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting demand.
Measure the effectiveness of marketing, advertising, and communications programs and strategies.
Drive end-to-end ideation, optimization, execution and reporting/score carding of B2B Ecommerce operations and create voice of customer scorecards and metrics.
Build innovative campaign management processes and deploy latest tools and technologies to create awareness and sales for Samsung products.
Work in close collaboration with presales team and delivery teams to ensure that proposed offerings and services fully meet customer’s business and technology needs.
Partner with fulfilment, trade-in, warehouse teams to deliver Samsung products to B2B Customers on time and with great customer experience.
Articulate company’s vision, value proposition, core competencies, and support agreements, for customers/clients.
Act as a liaison between sales team, management team and customers for systematic and procedural implementation of new opportunities and new acquisitions.
Develop project business plans to identify, track, report and resolve the critical dependency issues.