Biz Ops

Phoebe•New York City, NY

1d•Onsite

About The Position

Phoebe is modernizing America's home healthcare infrastructure. This is the coordination layer for one of the largest labor markets in the country. About the role You'll work directly with Justin (CEO) as a force multiplier - making sure the highest-leverage work actually gets done. You'll have visibility into everything: product, sales, customers, investors. You'll sit in the room for the important conversations, then own the follow-through. The scope changes constantly. One week you're closing out compliance paperwork, the next you're running a customer implementation, the next you're prepping investor materials. You build context fast, figure things out without being told how, and don't let things slip through the cracks. This is a high-trust, high-autonomy role for someone early in their career who wants to learn how companies actually get built - by doing the work, not watching it happen.

Requirements

1-3 years in consulting, banking, or a high-output role at a startup
Relentless follow-through - you don't drop balls
Comfortable with ambiguity - you figure things out
Strong written communication
High agency, low ego

Nice To Haves

Healthcare or B2B SaaS experience
You know what function you eventually want to own

Responsibilities

Own the workflows and projects that keep the CEO and company moving
Sit in on customer, investor, and partner meetings - prep beforehand, drive follow-up after
Manage internal priorities and make sure decisions turn into actions
Write key communications on behalf of the CEO
Own cross-functional projects that don't fit neatly anywhere else
Be the person who makes problems disappear