Professional Development & Training Specialist

TEAM QUALITY SERVICES INC•Auburn, IN

18h•Onsite

About The Position

The Professional Development & Training Specialist is responsible for developing, coordinating, and facilitating training, onboarding, and professional development activities across the organization, including support of performance management, employee retention, and employee development processes. This role supports employee development by ensuring training programs, onboarding processes, and learning resources are organized, effective, and aligned with business needs, including the ongoing administration and maintenance of established training programs.

Requirements

Ability to stand and walk for extended periods of time (1/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching.
Ability to work with and around others for extended periods of time (2/3 or more of the workday).
Ability to occasionally lift and carry objects weighing up to 20 pounds repeatedly throughout the day.
Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices.
Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations).
Comfortable working in environments with varying temperatures and noise levels.
Occasional participation in events outside of regular office hours may be necessary that may include attendance at community meetings and events
Travel to TQS customer or service locations may be required
Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time.
Bachelor’s degree in Human Resources, Education, or related field OR High school diploma or GED and Minimum of 5+ years of relevant experience in training, onboarding, or professional development, or in human resources roles with a direct focus on employee training and development
A SHRM certification (SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential) is a requirement for this position. Applicants without a SHRM certification must obtain their certification within one (1) year after beginning employment with TQS. A SHRM certification is a precondition for permanent employment and if an employee does not obtain the certification within the 1-year period, then employment will be terminated. Employees will need to complete the certification coursework on their own time outside of work hours.
Must be and remain eligible to be issued a passport for any required international travel/training
Valid driver’s license

Nice To Haves

Experience with Learning Management Systems (LMS), such as Paylocity or similar platforms
Experience developing or maintaining training materials or programs

Responsibilities

Coordinate and facilitate new hire onboarding and orientation programs
Design and deliver onboarding sessions to support a consistent new hire experience
Partner with department managers across all functions to define role-specific training needs and support alignment with operational expectations
Develop, implement, and maintain onboarding materials and processes
Coordinate and facilitate training programs, including professional development and skills-based training
Assist in identifying training needs through feedback and collaboration with leadership
Support the development, maintenance, and delivery of training content in various formats, including in-person, virtual, and e-learning
Facilitate training sessions for groups as needed
Maintain and administer the Learning Management System
Assign training and track completion
Provide support to employees and managers using the system
Maintain accurate training records
Maintain a master calendar of training sessions and development activities
Assist in evaluating training effectiveness and participation
Support the coordination of training events, including scheduling, materials, and logistics
Collaborate with department leaders to support training and development initiatives
Support employee development and engagement efforts as needed
Assist with internal communications related to training and development
Coordinate the administration and issuance of performance appraisals, including timelines, communication, and tracking completion
Ensure performance appraisals are completed in a timely and consistent manner across all departments
Partner with department managers to provide guidance, tools, and resources to support effective performance conversations and evaluations
Support retention efforts by assisting with employee feedback, identifying trends, and contributing to retention and development initiatives
Manage multiple tasks and priorities effectively
Demonstrate strong communication, organization, and facilitation skills
Requires minimal supervision
Other duties as assigned