Production Tracking Fellowship

Massachusetts Clean Energy Center•Boston, MA

About The Position

The Production Tracking Fellow will support MassCEC’s Production Management Department, which is responsible for the state’s leading incentive programs for clean energy such as solar, renewable thermal energy, and clean peak resources. The Fellow will collaborate with staff and various market participants, including the Department of Energy Resources, homeowners, production reporters, installers, and aggregators. The role involves understanding and facilitating production-based incentive programs, assisting with daily operations, and ensuring data quality within the Production Tracking System (PTS). The fellowship also offers educational and networking opportunities, including presentations from division heads, Tech Talks, resume development meetings, a tour of the Wind Technology Testing Center, and other industry-related events.

Requirements

College undergraduate (sophomore or higher) or graduate student, preferably majoring in science, environmental studies, business administration, or public policy.
Advanced Microsoft Excel skills (recommended).
Customer service experience (preferred).
Excellent written and oral communication skills.
Effective recordkeeping and organizational skills.
Familiarity or interest in clean energy issues.
Ability to quickly learn new technologies and software applications.
Detail and process-oriented.
Strong analytical skills.
Ability to document findings in memos or presentations.
Strong work ethic and collaborative attitude.

Responsibilities

Provide customer service to system owners, production reporters, and other participants of the PTS-supported programs.
Assist with monthly production reporting demands, such as entering meter readings and system data corrections.
Work with staff to maintain an operational flow of PV applications, including managing quality control of application documentation.
Update system and user information in the PTS to maintain data accuracy and quality.
Analyze project data, update databases, identify industry trends, develop data visualizations (e.g., graphs, charts, tables), and draft memos and presentations to summarize findings.
Support outreach and education efforts such as marketing materials, events, and conferences.