Production Textile - Western HQ - FT
About The Position
The Production Textile employee inspects and sorts clothing, textiles, and other soft goods to assess whether items are suitable for sale. The role includes hanging quality garments, sorting rack items for unit pricing, and attaching the correct colored tags to sale-ready clothing. The employee supports the Goodwill mission to “Empower people to achieve their most abundant life” and upholds the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. This full-time position is based at Western Headquarters in South Bend, Indiana, and is on the day shift. It reports to the Production Manager, who evaluates performance annually. The role works with the Production Manager and Production Assistant and involves maintaining an organized, clean, and safe work area.
Requirements
- Authorized to work in the United States.
- Flexible availability.
- Excellent customer service skills, including the ability to engage positively with donors, express gratitude, and create a welcoming experience.
- Friendly and approachable demeanor, with patience and professionalism in interactions.
- Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
- Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
- Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures.
- Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
- Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
- Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions and look up and/or down.
- Ability to lift and/or move up to 50 lbs.
Responsibilities
- Inspect clothing, linens, and other soft goods for defects and sort items for store sale or salvage according to quality guidelines.
- Sort clothing by season, style, and pricing category.
- Check garments for defects before hanging; hang garments properly and fasten buttons or zippers as needed.
- Discard unsellable apparel appropriately and deliver jewelry to the designated box.
- Count and secure found money in the designated lockbox.
- Sort household wares for return to the Wares Department.
- Label and inventory packed containers for their correct store destinations.
- Attach the correct weekly color and tag without damaging items.
- Assist with moving barrels and boxes to the warehouse and empty trash as needed.
- Maintain a clean, safe workspace and follow safety regulations.
- Support and collaborate with the Production Manager and Production Assistant.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
