Production Support Technician

Trystar•Faribault, MN

About The Position

Trystar is seeking a Senior Production Technician to lead and train production team members, oversee daily department operations, and use the Epicor MRP system for resource planning and inventory control. The role supports timely, cost-effective fabrication of components and assemblies while maintaining high quality standards and meeting customer expectations. The Senior Production Technician leads production associates, improves and implements manufacturing processes, and applies lean and Six Sigma concepts to advance safety, quality, and continuous improvement. The position is accountable for department-shift performance across safety, quality, delivery, cost, inventory, and people metrics, and reports directly to the Production Supervisor.

Requirements

High school diploma or two years of leadership experience in a manufacturing environment.
Basic knowledge of electrical, mechanical assembly, and/or fabrication.
Computer literacy, including MS Word, Excel, and MRP transactions; Epicor is preferred.
Understanding of safety protocols and ability to enforce safety standards.
Ability to work department shift hours and relevant overtime.

Nice To Haves

Associate or bachelor's degree in engineering, manufacturing, or a related field; equivalent technical education and relevant experience may be considered.
Proficiency using MRP systems for production planning, material management, and resource allocation.
Strong understanding of fabrication processes, equipment, and material requirements.
Effective leadership style and a positive, proactive approach to supervision, with a proven ability to build high-performing teams.
Strong people skills and proven ability to supervise, coach, and train employees.
Analytical and problem-solving abilities to optimize production schedules and address challenges.
Excellent communication and interpersonal skills to facilitate collaboration across departments and teams.
Ability to develop Team Leads and front-line employees to grow their skills and achieve desired metrics.
Ability to adapt and thrive in a fast-paced, high-growth work environment.
Familiarity with project management tools for tracking production progress, team tasks, and deadlines.
Knowledge of data analysis and visualization tools for creating reports and dashboards and making data-driven process improvements.
Bilingual in English and Spanish.

Responsibilities

Train and lead production team members, providing direction and support to meet production targets and quality objectives.
Use the Epicor MRP system to plan and schedule production activities and optimize resource utilization and product delivery.
Develop production schedules based on customer orders, sales forecasts, and material availability.
Monitor assembly and fabrication processes for compliance with engineering specifications and quality standards.
Coordinate with maintenance personnel to keep equipment functioning and minimize downtime.
Enforce safety protocols and maintain a safe working environment, including addressing hazards and reporting incidents.
Evaluate and improve processes and procedures; implement and create work instructions where applicable.
Generate production reports and performance metrics, track KPIs, and identify improvement opportunities.
Create a culture of accountability and empowerment in the production environment.
Coordinate effective cross-training for production employees and backups from other areas.
Recognize employees for results and behaviors that support company values and customer satisfaction.
Manage shift performance against safety, quality, delivery, cost, inventory, and people metrics, and report to the Production Supervisor.
Drive continuous improvement and waste elimination within the department.
Develop knowledge of products, processes, equipment, and quality standards to update standard work and cross-train employees.
Maintain a positive team atmosphere, hold regular meetings, assign tasks, coordinate external support, and use Tier Accountability Meetings and Team Improvement Boards to ensure results.
Escalate significant issues and opportunities to Production Supervisors with proposed solutions and participate in follow-up actions.
Manage the department shift, including developing, coaching, and mentoring team members and ensuring team input is considered in decisions.
Facilitate identification, selection, and prioritization of process improvement projects.