Production Support

Broadridge•Town of Hunter, NY

1d•Onsite

About The Position

Broadridge is hiring a Production Support associate in Edgewood, NY. The role fulfills orders and manages client Service Level Agreements (SLAs). It involves picking and packing lower-quantity items and assembling printed materials into a final product. The associate looks for opportunities to improve quality and ensure orders are completed accurately and on time, working closely with Print, Quality Assurance, Quality Control, and Shipping. The position performs operational, craft, or manual tasks according to established procedures. It requires vocational training, an apprenticeship, or equivalent experience, and work is carried out with a moderate degree of supervision. The associate has no supervisory responsibilities and impacts the quality of their own work.

Requirements

Vocational training, an apprenticeship, or equivalent experience.
Formal training or considerable work experience developing relevant skills.
Understanding and application of procedures and concepts within the role, along with basic knowledge of other disciplines.
Ability to work within established procedures with a moderate degree of supervision.
Communication skills to exchange information.

Responsibilities

Fulfill orders and manage client Service Level Agreements (SLAs).
Pick and pack lower-quantity items and assemble printed materials into a final product.
Look for opportunities to improve quality and ensure orders are completed accurately and on time.
Work closely with Print, Quality Assurance, Quality Control, and Shipping.
Perform operational, craft, or manual tasks according to established procedures.
Recognize and solve typical problems in the work area by evaluating and selecting from established solutions.