Production Team Lead

Avalon Document Services • Syracuse, NY

3d • $18 - $19 • Onsite

About The Position

The Production Team Leader is responsible for the successful operations of the production floor during their shift. They ensure projects are being produced efficiently and each process of a project is being completed within its allocated time.

Requirements

• Possess strong time management, communication, and attention to detail.
• Understands basic math.
• Strong computer knowledge.
• Ability to operate a desktop computer, scanner and other common office equipment including copiers, printers, etc.
• Strong leadership qualities which include the ability to motivate and influence others.
• Strong troubleshooting and problem-solving skills.

Nice To Haves

• Proficiency in all Microsoft Office applications and Adobe products preferred.

Responsibilities

• Works with Director of Operations to hire staff for shift.
• Organizes, and assigns projects to direct reports.
• Coaches, trains, and mentors’ direct reports.
• Holds team member accountable for productivity metrics.
• Reviews and approves timecards weekly.
• Manages time-off requests for direct reports and ensures that enough staff is available to meet workload requirements.
• Conducts performance evaluations on direct reports that are timely and constructive.
• Follows and enforces all company policies and standard operating procedures.
• Handles discipline as needed and in accordance with company policies.
• Reference job tickets to capture project information and determine best means for output.
• Sets up and operates high speed copiers, printers, large format machines and scanners to produce client requested projects.
• Manage production deadlines to ensure projects are completed on time.
• Produce at or below the allocated time defined for each project process.
• Operate finishing equipment which includes but not limited to cutters, laminators, and binding machines.
• Properly track all job totals so billing can be accurate.
• Quality control projects throughout the project life cycle to ensure desired results are met, correcting any mistakes as needed.
• Final inspections of all completed projects before they leave the production floor.
• Point of contact for sales and service teams when rush jobs come in.
• Resolve questions and project issues with sales and service departments.
• Maintain confidentiality of all client materials.
• Other production tasks as assigned by Director of Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED