Production Systems Trainer
About The Position
Changing Lives Productions, the in-house video production company of Dhar Mann Studios, is seeking a Production Systems Trainer to lead the in-person rollout and adoption of a new production management platform. After dedicated onboarding with the automations lead, the trainer will learn the platform and its workflows, then work at the Burbank studio to deliver hands-on training and support adoption across departments. The role focuses on helping users transition from familiar tools, building their confidence with the new system, and sharing feedback with the technical team to improve the platform. This is a temporary, in-person contract role built around three to five training sessions per week, with dedicated time up front to master the platform. Weekly hours and schedule will be discussed. The trainer reports to the AI & Automation Lead and the Senior Producer and collaborates closely with the automations lead.
Requirements
- At least 5 years of corporate training, process training, change management, or software onboarding experience.
- Exceptional communication and interpersonal skills, including the ability to build rapport, read resistance, and keep groups engaged.
- Ability to make complex, unfamiliar systems simple and approachable for non-technical users.
- Patience and persistence in supporting adoption through repetition and encouragement.
- Comfort with quickly learning new software and technology.
- Ability to train on-site at the Burbank studio on a consistent weekly schedule.
Nice To Haves
- Experience rolling out new platforms or tools across an organization.
Responsibilities
- Learn the production platform and its workflows through dedicated onboarding with the automations lead.
- Lead three to five in-person training sessions per week in a conference-room setting.
- Drive adoption of the platform across departments, including scheduling and casting.
- Provide individualized follow-up and support to team members who need extra help.
- Gather user feedback and relay it to the technical team.
- Partner with production and technical leads to keep the rollout on schedule and aligned with departmental workflows.
Benefits
- Competitive pay commensurate with experience.
- Collaboration with creative talent.
- Catered lunches.
- A fully stocked kitchen.
- A high-energy, supportive, team-first studio environment.
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Education Level
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