Production Trainer

Dal-Tile•Sunnyvale, TX

About The Position

Dal-Tile is seeking an RDC Trainer to provide on-the-job training to new hires and tenured employees. The trainer is expected to learn and become a subject matter expert on operational and safety processes and procedures. Most of the work takes place on the warehouse floor, observing, coaching, and evaluating employees. The role may also involve equipment operation and material handling based on business needs, new-hire training, and assessing prospective candidates’ equipment skills. The trainer works flexible shifts and may assist RDC/PDC facilities as needed. The trainer tailors and develops training materials and teaching aids, directs trainees, and leads or participates in warehouse and logistics training. The role includes assessing, coaching, training, and certifying employees on powered industrial equipment and safety; facilitating testing and evaluations; and conducting sessions such as new-employee orientation. Training topics include RDT and relevant software use, customer service, techniques, health and safety practices, refresher training, promotional development, upgrading, and retraining. The trainer reports on employee progress and communicates with management by email and verbally. Other duties may be assigned. The position requires flexibility across three Monday–Friday shifts: first shift, 8:00 AM–4:30 PM; second shift, 4:30 PM–1:00 AM; and third shift, 9:00 PM–5:30 AM. The work involves regular standing, hand use, reaching, and walking, and may include stooping, kneeling, crouching, crawling, sitting, climbing, or balancing. The associate may lift or move up to 50 pounds. The work environment includes moving mechanical parts, occasional fumes or airborne particles, a wide range of temperatures, and usually loud noise. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or equivalent experience.
  • At least 5 years of distribution or warehouse experience.
  • Good oral and written communication skills.
  • Good record-keeping skills.
  • Good listening skills.
  • Accurate measurement capability.
  • Ability to understand and speak basic English.
  • Ability to work flexibly across the listed shifts.
  • Ability to perform the described physical duties, including lifting or moving up to 50 pounds.

Nice To Haves

  • Dal-Tile distribution or warehouse experience.
  • Familiarity with standard concepts, practices, and procedures in the distribution or warehouse field.

Responsibilities

  • Provide on-the-job training to new hires and tenured employees.
  • Learn and maintain subject matter expertise in operational and safety processes and procedures.
  • Observe, coach, and evaluate employees on the warehouse floor.
  • Operate equipment and handle materials as needed based on business needs.
  • Provide new-hire training and assess prospective candidates’ equipment skills.
  • Tailor training materials and direct trainees.
  • Assess, coach, train, and certify team members on powered industrial equipment use and safety.
  • Lead and participate in on-the-job training in a warehouse or logistics environment.
  • Work with Team Leads, Supervisors, Management, and HR to understand individual employee training needs.
  • Develop teaching aids based on workforce needs.
  • Oversee and facilitate training tests and evaluations.
  • Conduct training sessions, including new-employee orientation.
  • Train team members on RDTs and relevant software, customer service, techniques, health and safety practices, refresher training, promotional development, upgrading, and retraining as needed.
  • Report on the progress of employees in training.
  • Communicate clearly with the management team by email and verbally.
  • Assist RDC/PDC facilities as needed.
  • Perform other duties as assigned.
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