Production Systems Coordinator
About The Position
GOpak is seeking a detail-oriented Production Systems Coordinator to support manufacturing, quality, and customer service operations. The role ensures production information, job documentation, standards, and quality records are accurate, organized, and accessible. The coordinator works with production, quality, customer service, suppliers, and prepress teams to support manufacturing readiness, maintain quality standards, and provide excellent customer service. The role includes prepress and production support, quality systems support, and customer support. It helps keep operations efficient and ensures products meet customer expectations in a fast-paced manufacturing environment.
Requirements
- Associate degree in Quality, Graphic Communications, Printing Technologies, or a related field.
- Minimum of 2 years of experience in a manufacturing environment.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Office and electronic document management systems.
Nice To Haves
- Experience with quality systems, document control, and production standards.
- Experience working with ERP systems, job tickets, or manufacturing workflow systems.
Responsibilities
- Complete job closure activities, including documentation, system updates, and record filing.
- Create, prepare, and distribute job tickets, specifications, standards, and other production materials.
- Manage product standards and stock-code lifecycle updates.
- Retrieve and verify press sheets, samples, and printed materials against approved standards.
- Maintain accurate production records and system information.
- Partner with production and cross-functional teams to resolve missing or incomplete job information before production begins.
- Support front-end manufacturing processes by ensuring documentation is accurate and accessible.
- Manage supplier non-conformance investigations and documentation.
- Coordinate supplier corrective actions and track resolutions through completion.
- Maintain controlled documents, revisions, and records retention processes.
- Conduct internal audits and process inspections to ensure compliance with quality standards.
- Support corrective action initiatives and continuous improvement efforts.
- Maintain a visible presence on the production floor and communicate quality requirements across teams.
- Respond to customer requests for samples, specifications, and production information.
- Prepare and distribute customer samples and label specifications accurately and on time.
- Verify all released materials reflect current approved standards.
- Collaborate with customer service, quality, prepress, and production teams to resolve questions and discrepancies.
- Communicate request status updates and completion timelines to internal stakeholders.
- Support color management activities and maintain digital color libraries and approved standards.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
