Production Supervisor, Doughnut Factory

Krispy Kreme•Miami Gardens, FL

About The Position

The Production Supervisor is a working supervisor responsible for leading employees in production, receiving, and warehouse work areas. The supervisor ensures employees understand and follow company policies and procedures, and guides the team to meet safety, cost, quality, service, and production expectations efficiently. The role is hands-on and requires the supervisor to be able to perform routine team tasks. The supervisor executes daily production documentation and oversees production goals, critical checkpoints, metal detectors, ingredient lot tracking, and sanitation activities. They reinforce safety policies, evaluate work practices, and coach employees in safe habits. Responsibilities also include training, developing, and scheduling employees; overseeing plant areas and equipment condition; maintaining production records; and ensuring quality-control guidelines are followed. The supervisor executes production and work schedules, assigns employees to positions, monitors attendance and performance, provides feedback to the Production Manager or General Manager, and recommends or administers corrective discipline. They use continuous-improvement activities to improve quality and productivity, reduce waste and costs, and prevent downtime and equipment failures. The role also monitors the department budget, allocates resources, and prepares reports for upper management on relevant department issues.

Requirements

High school diploma or equivalent required.
Three to five years of experience in a leadership role required.
Familiarity with food processing or food packaging processes.
Intermediate computer skills, including MS Word, Excel, and Outlook.
Excellent communication and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Strong work ethic and ability to work as part of a team.

Nice To Haves

A degree is preferred.
Knowledge of food safety, GMPs, or advanced sanitation is preferred.

Responsibilities

Lead and direct employees in production, receiving, and warehouse work areas.
Ensure hourly employees have the knowledge and ability to follow company policies and procedures.
Model and reinforce compliance with food safety procedures, OSHA safety practices, GMP requirements, and company policies.
Meet production goals while balancing safety, cost, quality, service, and efficiency expectations.
Perform routine team tasks and provide hands-on support as needed.
Execute daily production documentation and track production goals, critical checkpoints, metal detectors, ingredient lot numbers, and sanitation activities.
Reinforce standard safety policies, evaluate tasks for safety, and guide employees toward safe work habits.
Train, develop, and schedule new employees as applicable to the plant.
Oversee plant areas and ensure equipment is in optimal condition.
Maintain production records in digital or paper form and ensure quality-control guidelines are followed.
Execute production and work schedules, assigning employees to positions to optimize productivity and control labor, material, and other costs.
Communicate and follow up on employee attendance and performance with the Production Manager or General Manager.
Evaluate employee performance, provide support and feedback, and recommend or administer disciplinary corrective actions.
Implement continuous-improvement activities to improve quality and productivity, reduce waste, improve material yields and line efficiency, and prevent unplanned downtime and equipment failures.
Monitor the department budget and ensure resources are allocated appropriately.
Prepare production reports for upper management and report department issues affecting safety, productivity, costs, quality, or food safety and sanitation.
Treat employees with dignity, respect, fairness, and equality.
Participate in skills training as requested by management.