Doughnut Factory Quality Control Technician

Krispy Kreme•Elk Grove Village, IL

5d•$20 - $24

About The Position

Krispy Kreme’s Quality Control Technicians help ensure products meet the company’s quality standards. The role is responsible for product quality, food safety, and appearance, following established processes and ensuring adherence to good manufacturing practices (GMP), food safety requirements, Safe Quality Food (SQF) standards, and product quality standards. The technician monitors critical control points and food safety and product quality throughout the manufacturing process; verifies sanitation and allergens; maintains accurate records; checks recipe guidelines and employee practices; collects product samples; and inspects products, equipment, and machinery. Working with the plant management team, the technician also conducts monthly facility GMP self-audits. The position includes supporting sanitation and uniform standards, working collaboratively, and helping train team members and new employees. The technician models company standards, policies, and exceptional customer service.

Requirements

High school diploma or equivalent (GED).
Experience working in a QA and food manufacturing environment.
Ability to lift up to 50 pounds occasionally.
Ability to complete or learn basic audits, including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, pest control, weight control checks, and online quality audits.
Ability to work independently and with others with minimal supervision.
Ability to work for extended periods in a cool environment.
Ability to maintain accurate and legible documentation of assigned responsibilities.
Ability to speak, read, and write in English and communicate with management.
Basic math skills.
Intermediate PC skills and working knowledge of MS Word, Excel, and Outlook.

Nice To Haves

Post-secondary education strongly preferred.
Certified HACCP/HARPC strongly preferred.
SQF exposure strongly preferred.

Responsibilities

Monitor and program critical control points (CCPs).
Monitor product food safety and quality throughout the manufacturing process.
Perform sanitation verification and allergen testing on equipment and other required areas.
Correctly record and file relevant logs and documentation.
Ensure products meet recipe guidelines during processing.
Ensure employees follow food safety and worker safety practices.
Educate employees on food safety and SQF standards.
Collect product samples for Product Development, lab retains, and the laboratory when directed.
Inspect products, equipment, and machinery.
Conduct monthly facility GMP self-audits with the plant management team.
Maintain a clean, neat uniform and ensure employees follow uniform standards.
Ensure compliance with sanitation standards.
Act as a team player in accordance with standards identified in Krispy Kreme Training Workbooks.
Assist with training and development of team members and support managers in training new employees.
Consistently model company and facility standards and policies.
Model exceptional customer service skills for employees.