Production Supervisor, Doughnut Factory

Krispy Kreme•Miami Gardens, FL

About The Position

The Krispy Kreme Production Supervisor is a high-integrity working supervisor responsible for ensuring hourly employees understand and follow company policies and procedures. The supervisor leads the team in meeting safety, cost, quality, service, and production goals efficiently, and works hands-on alongside employees as needed. They should be capable of performing all routine tasks assigned to the team. The Production Supervisor directs employees in production, receiving, and warehouse work areas. The role includes executing daily production documentation and production goals; overseeing critical checkpoints, metal detectors, ingredient lot tracking, and sanitation; and reinforcing safety policies and safe work habits. The supervisor oversees plant areas and equipment, maintains production records, ensures quality controls, and executes production and work schedules. The supervisor trains, develops, and schedules employees; assigns work to improve productivity and control labor and material costs; reviews attendance and performance; and provides feedback to the Production or General Manager. The role also involves corrective discipline, continuous improvement, preventive maintenance, waste reduction, monitoring budgets and resources, and preparing reports for management. Supervisors are expected to treat employees fairly and respectfully and to participate in skills training as requested.

Requirements

High school diploma or equivalent required; a degree is preferred.
3–5 years of experience in a leadership role required.
Familiarity with food processing or food packaging processes.
Intermediate computer skills, including MS Word, Excel, and Outlook.
Excellent communication and organizational skills.
Ability to manage multiple tasks and meet deadlines.
Strong work ethic and ability to work as part of a team.

Nice To Haves

A degree.
Knowledge of food safety/GMPs or advanced sanitation.

Responsibilities

Lead by example and comply with food safety procedures, OSHA safety best practices, GMP requirements, and company policies.
Train, develop, and schedule new employees, as applicable to the plant.
Oversee plant areas and ensure equipment is in optimal condition.
Maintain production records in digital tablet or paper form.
Ensure quality control guidelines are followed.
Evaluate worker performance and provide support and feedback to the Production Manager or General Manager.
Execute production and work schedules and assign employees to positions to optimize productivity and control labor and material costs.
Communicate and follow up on employees’ attendance and performance with the Production Manager or General Manager.
Recommend and administer disciplinary corrective actions.
Implement continuous improvement activities, including quality improvements, waste reduction, preventive line maintenance, and reducing unplanned downtime and equipment failures.
Increase productivity, material yields, Line Efficiency, and OEE using the DMA-Doughnut Manufacturing App.
Monitor the department budget and ensure resources are allocated appropriately.
Prepare production reports for upper management.
Report departmental issues affecting safety, productivity, costs, quality, or food safety and sanitation goals as required.
Treat employees with dignity and respect, fairly and equally.
Participate in skills training as requested by management.
Direct employees engaged in production, receiving, and warehouse work, including production documentation, critical checkpoints, metal detectors, lot tracking, and sanitation.