Production Supervisor - 2nd Shift

Seal & Design•Clarence, NY

About The Position

The Production Supervisor leads production operations through effective supervision, coaching, and development of Production Team Leads and Production Associates. The role ensures daily production goals are achieved safely and efficiently, in accordance with quality, cost, delivery, and customer requirements. The supervisor drives accountability through performance management, KPI review, continuous improvement, workforce planning, and cross-functional coordination to support operational excellence. This position oversees production performance, staffing and workforce matters, adherence to the master production schedule, training, daily reporting, customer-order execution, and production-area 5S. It also coordinates with stakeholders and plant leadership to address operational issues and supports root-cause analysis and corrective actions for customer returns.

Requirements

Bachelor's degree preferred and five (5) years of leadership experience in a production or manufacturing environment, or an equivalent combination of education and experience.
Proficiency with business systems software and Microsoft Office applications.
Proven leadership, delegation, coaching, and performance management skills.
Excellent written and verbal communication skills.
Strong organizational, problem-solving, and analytical skills, with the ability to manage priorities, workflow, and multiple business needs simultaneously.
Versatility, flexibility, and willingness to work within changing priorities with a positive, solution-focused approach.

Nice To Haves

Bachelor's degree.
5S, Six Sigma, and/or Lean Manufacturing experience.

Responsibilities

Lead, manage, and hold direct reports accountable.
Participate in vetting, selecting, and onboarding production team members.
Coach, develop, and support Production Team Leads to ensure clear expectations, consistent execution, and strong team performance.
Monitor efficiency, productivity, and labor performance against expectations.
Coach and counsel employees when performance expectations are not being met.
Ensure production employees receive appropriate training, cross-training, and hands-on troubleshooting support.
Ensure the master production schedule is followed and communicate priorities to team leads and production employees.
Conduct coaching, performance reviews, and disciplinary actions as needed.
Drive production performance through KPI boards and daily accountability processes focused on Safety, Quality, Efficiency, Productivity, and 5S.
Lead and support continuous improvement initiatives to improve operational efficiency, reduce costs, and strengthen manpower and material yield performance.
Monitor production team time and attendance, address attendance-related issues, request overtime approval as needed, and approve time records and paid time off requests.
Monitor plant productivity and efficiency daily to ensure manufacturing objectives are achieved on time and cost-effectively while meeting quality standards, on-time shipment goals, and customer requirements.
Monitor time-sensitive customer orders and ensure production is completed on schedule.
Update daily reports and track trends.
Oversee the Production Performance Board process across functional areas to reinforce visibility, accountability, and timely follow-up.
Ensure timely review of RMAs by the production team, including root-cause analysis, corrective-action implementation, and look-across activity.
Ensure 5S initiatives are maintained throughout production areas.
Participate in daily production meetings to review customer orders, manpower, the plant schedule, performance priorities, and open fast-response issues.
Escalate material, manpower, equipment, and production issues to appropriate stakeholders and plant leadership.