Production Product Owner/Scrum Master

Leidos•Bethesda, MD
•Hybrid

About The Position

Leidos is seeking a TS/SCI-cleared Production Product Owner/Scrum Master for a high-energy team supporting production-environment maintenance, operational sustainment, and data-quality improvement for the DIA-NDOC DOMEX Technology Platform (DTP). The role supports the 10-year DOMEX Data Discovery Platform (D3P) Modernization effort and contributes to mission-critical capabilities. Most work is performed onsite at the customer location in Bethesda, Maryland, with a flexible schedule and occasional remote-work opportunities. The Product Owner works closely with the Lead Systems Engineer, Release Train Engineer, government leads, and technical teams to turn high-priority roadmap requirements and operational needs into valuable, delivered solutions. The role owns and prioritizes the Production Team backlog, balancing incidents and defects with preventive maintenance, technical debt, data-quality remediation, security findings, and planned operational improvements. It also facilitates Agile and SAFe practices, coordinates work and dependencies across teams, and supports continuous improvement.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Systems Engineering, or a related field and 12 or more years of relevant experience, or a master’s degree and 10 or more years of relevant experience.
  • Active TS/SCI clearance and ability to obtain and maintain a TS/SCI with CI Polygraph.
  • Experience managing and prioritizing a backlog involving production incidents and operational defects, preventive maintenance and technical debt, environment changes and release support, data-quality remediation and validation, monitoring, and vulnerability remediation.
  • Experience with production operations and support processes, including incident and problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
  • Familiarity with data-quality management concepts, including validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
  • Ability to translate operational needs into clear epics, features, user stories, acceptance criteria, priorities, and definitions of done.
  • Experience facilitating Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
  • Ability to coordinate effectively with developers, production-support personnel, platform and CI/CD teams, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
  • Strong facilitation, prioritization, stakeholder-management, written-communication, and organizational skills.
  • Enthusiastic and collaborative approach, with comfort working with teammates across a range of technical backgrounds.

Nice To Haves

  • Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
  • Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
  • Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
  • Experience with data governance, data quality, master data, ETL/ELT, data reconciliation, or data lineage activities.
  • Experience coordinating incident response, change advisory processes, release readiness, and operational readiness reviews.
  • Product Owner and/or Scrum Master certification, such as CSPO, PSPO, CSM, PSM, SAFe Product Owner/Product Manager, or SAFe Scrum Master, or equivalent demonstrated experience.

Responsibilities

  • Own, maintain, and prioritize the Production Team backlog for production sustainment, data-quality improvement, operational enhancements, and technical debt.
  • Translate operational needs, incidents, stakeholder requests, and data-quality findings into epics, user stories, acceptance criteria, and sprint-ready work.
  • Balance urgent production-support needs with planned maintenance, preventive actions, security remediation, and long-term reliability improvements.
  • Facilitate Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
  • Track production incidents, recurring defects, and root-cause corrective actions to ensure they are prioritized, assigned, and completed.
  • Coordinate data-quality remediation, including issue intake, validation criteria, ownership, prioritization, status reporting, and closure verification.
  • Identify and manage dependencies across the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
  • Help remove impediments affecting Production, Platform, and CI/CD teams; escalate cross-team dependencies, decisions, resource constraints, and operational risks when needed.
  • Lead and facilitate SAFe ceremonies, including sprint planning and reviews with demos, sprint retrospectives, and PI Planning.
  • Coach teams on Agile and Scrum principles to support continuous improvement.
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