Production & Pricing Specialist (Apparel Decoration)

Aston Carter•Reno, NV

4d•$20 - $23•Onsite

About The Position

Our organization operates at the intersection of creativity, production, and customer service, delivering high‑quality decorated apparel and branded products for both contract and full‑service customers. We partner closely with customers, production teams, and operations to turn ideas into finished products—on time, on budget, and done right. With a strong focus on speed, accuracy, and collaboration, our team thrives in a hands‑on production environment where pricing decisions matter, details count, and customer communication is key to success. The Production & Pricing Specialist supports both contract and full‑service (retail) customers through fast, accurate quoting and hands‑on order management. This is a customer‑facing role that blends estimating, product knowledge, and project coordination in a high‑volume production environment. This role is ideal for someone who understands apparel decoration—or is eager to learn quickly—and can confidently guide customers toward the most effective production methods while maintaining speed, accuracy, and margin integrity throughout the quoting and order process.

Requirements

2–5 years of experience in apparel decoration, print production, estimating, or a related field (or strong ability to learn quickly)
Solid understanding of decoration methods or willingness to build technical knowledge rapidly
Ability to interpret artwork requirements, including vector formats, placement, and basic production constraints
Strong customer communication skills with confidence working directly with clients
Excellent organizational skills and ability to prioritize in a fast‑paced environment
Strong attention to detail with a proactive, problem‑solving mindset
Ability to work efficiently under tight timelines without sacrificing accuracy

Nice To Haves

Experience in screen printing, embroidery, promotional products, or apparel production environments
Familiarity with pricing, quoting, customer accounts, and order management workflows
Experience using tools such as QuickBooks, Shopify, InkSoft, or CRM systems preferred
Comfort working in high‑volume quoting and production environments
Strong margin awareness and cost‑conscious decision making

Responsibilities

Generate accurate and timely quotes for contract and retail customers, with a target turnaround of within 2 hours
Recommend appropriate decoration methods (screen printing, embroidery, DTG, patches, etc.) based on project scope, budget, and timeline
Identify and flag potential production issues early, including artwork limitations, garment compatibility, and placement considerations
Manage retail orders from initial quote through production handoff
Communicate directly with customers to clarify specifications, timelines, and expectations
Collaborate cross‑functionally with Customer Service, Production, and Operations teams to ensure smooth execution
Maintain pricing accuracy while protecting margins across all quoted work
Utilize internal systems and tools to track quotes, orders, and customer communications
Manage multiple projects simultaneously with strong attention to detail and follow‑through