Production Pre-Sort - Western Headquarters - FT

GOODWILL INDUSTRIES GROUP•South Bend, IN

3d•$11 - $0•Onsite

About The Position

The Production Pre-Sort performs the initial sort of donated materials, separating items into categories for processing by other departments and properly disposing of non-saleable items. The position is based at Western Headquarters in South Bend, Indiana, and reports to the Production Manager, who evaluates performance annually. The role embodies Goodwill’s mission to “Empower people to achieve their most abundant life” and upholds the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Requirements

Authorized to work in the United States.
Flexible availability.
Excellent customer service skills, including the ability to engage positively with donors, express gratitude, and create a welcoming experience.
Friendly and approachable demeanor, with patience and professionalism in interactions.
Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures.
Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static motions and look up and/or down.
Ability to lift and/or move up to 50 lbs.

Responsibilities

Perform the initial sorting of donated materials from crates, cages, carts, boxes, and barrels.
Sort soft goods into hampers and transport them to designated areas.
Pair and rubber-band shoes before placing them in barrels.
Place wares, toys, and holiday items on dump tables and pass metal items to Wares Processors.
Salvage sellable metal objects, including copper, brass, aluminum, and steel.
Sort electrical and mechanical items into wooden carts.
Categorize books, records, tapes, CDs, and DVDs into designated carts or barrels.
Place jewelry in designated containers.
Dispose of unsellable or hazardous materials in designated bins.
Clean and sweep crates, cages, and workstations to maintain a clutter-free environment.
Perform other duties as assigned by the supervisor.