Production Manager - Commercial Grounds Maintenance - Triangle Region

Bland Landscaping Company•Durham, NC

166d

About The Position

The Production Manager (PM) serves as the link between corporate strategy and field execution. The role oversees multiple commercial grounds-maintenance crews and ensures properties are serviced efficiently, safely, and to high standards. It combines leadership, technical agronomic knowledge, logistical planning, and customer service, with the goal of maximizing field productivity while improving client satisfaction and retention. The Production Manager directs crew scheduling and logistics; inspects sites for contract compliance, property needs, plant and turf health, and safety hazards; identifies landscape enhancement opportunities and coordinates proposals with account management; and arranges materials for daily operations. The role also recruits, trains, and manages field staff, enforces safety practices, tracks labor against budgets, oversees fleet and equipment maintenance, helps resolve client service issues, and uses landscape management software for timekeeping, site photos, and production reports.

Requirements

Leadership ability to motivate diverse teams and resolve conflicts constructively in a fast-paced environment.
Ability to respond effectively to weather, equipment breakdowns, and scheduling conflicts.
Understanding of how labor hours and material waste affect branch profitability.

Responsibilities

Direct daily maintenance-crew scheduling, optimizing routes, labor hours, and equipment deployment.
Conduct routine site inspections to verify contract compliance and identify property needs, turf or plant health issues, and safety hazards.
Identify landscape enhancement opportunities and collaborate with the account management team on client proposals.
Coordinate procurement and timely delivery of plants, mulch, chemicals, fertilizers, and other materials.
Recruit, onboard, train, and manage Crew Leaders and field staff.
Enforce company safety policies, conduct weekly tailgate safety meetings, and ensure proper use of personal protective equipment and heavy equipment.
Monitor crew labor hours against job budgets and coach crews to meet or exceed production goals.
Ensure assigned vehicles, trailers, and commercial equipment are maintained, operated safely, and kept clean.
Coordinate routine preventive maintenance with the shop mechanic to minimize equipment downtime.
Serve as a secondary client contact and respond to and resolve service-related complaints or requests within 24 hours.
Use landscape management software to track labor time, log site photos, and submit daily production reports.