Title Production Manager

Fidelity National Financial•Waukesha, WI

About The Position

The Title Production Manager creates and manages operational workflows for producing title examination products. The role is responsible for accuracy, standard market turn times, and compliance with company underwriting requirements. This position services the Minnesota and Wisconsin real estate markets and may be performed in office, remotely, or in a hybrid arrangement. The manager oversees daily title operations, performs title examining and produces title commitments, leads production teams across multiple states, and works to improve quality, service levels, and operational efficiency. The position also supports staff development, vendor relationships, customer service initiatives, and compliance with underwriting and regulatory requirements.

Requirements

  • At least 5 years of title search/examination experience in Wisconsin and Minnesota.
  • Deep understanding of title search, examination, and commitment production standards.
  • Strong knowledge of real estate law, title insurance, and underwriting guidelines.
  • Organizational, communication, attention-to-detail, problem-solving, and customer service skills.
  • Ability to manage time effectively and prioritize workloads in a fast-paced environment.
  • Proficiency with computer software programs and public record systems.

Nice To Haves

  • 10+ years of residential and commercial title search/examination experience.
  • Prior experience managing title examiners, curative teams, and title production staff.
  • Vendor management and contract negotiation experience.
  • Multi-state operational experience.
  • KPI management and workflow optimization experience.
  • Experience with Title Point, TitleWave, or Softpro systems.

Responsibilities

  • Manage daily title operations.
  • Perform title examining and produce title commitments.
  • Resolve title issues through research, corrective actions, and coordination with escrow, legal counsel, and customers.
  • Lead title production teams across multiple states.
  • Create an environment of teamwork, accountability, and continuous improvement.
  • Provide training, mentorship, and staff development.
  • Monitor service levels and quality metrics.
  • Improve workflows and operational efficiency.
  • Standardize title production processes and quality controls.
  • Manage search/exam vendor relationships and contracts.
  • Develop Key Performance Indicators and drive operational efficiency initiatives.
  • Communicate clearly and professionally with internal team members.
  • Ensure compliance with underwriting and regulatory requirements.
  • Support customer service initiatives.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • Matching 401(k) plan.
  • Matching employee stock purchase plan.
  • Potential bonus or commission eligibility.
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