Production Manager - Commercial Grounds Maintenance - Greater Charlotte Region

Bland Landscaping Company•Charlotte, NC

13d•Onsite

About The Position

The Production Manager (PM) serves as the critical link between corporate strategy and field execution. You will oversee multiple commercial grounds-maintenance crews, ensuring all properties are serviced efficiently and safely to the highest standards. This is a dynamic role requiring a blend of leadership, technical agronomic knowledge, logistical planning, and customer service. Your ultimate goal is to maximize field productivity while driving client satisfaction and retention.

Requirements

Minimum of 3–5 years of supervisory experience in commercial landscape maintenance or a closely related green-industry field.
Strong understanding of turfgrass management, plant identification, pruning techniques, and chemical/fertilizer applications.
Valid Driver’s License with a clean driving record (Required).
Proficient with smartphone/tablet operations and industry-specific software (e.g., Aspire, LMN, Jobber) for scheduling and tracking.
Ability to work outdoors in various weather conditions, walk extensive commercial properties, and lift up to 50 lbs.

Nice To Haves

Commercial Pesticide Applicator License or landscape industry certifications (e.g., CLT, ONDA) are highly preferred.
Bilingual in English and Spanish is a significant advantage.

Responsibilities

Direct the daily scheduling of maintenance crews, optimizing routes, labor hours, and equipment deployment to maximize efficiency.
Conduct routine site inspections to ensure contract compliance, identifying property needs, health issues in turf/plant material, and safety hazards.
Proactively identify opportunities for landscape enhancements (e.g., color rotations, mulch, drainage fixes, tree work) and collaborate with the account management team to propose solutions to clients.
Coordinate the procurement and timely delivery of materials (plants, mulch, chemicals, fertilizers) needed for daily operations.
Recruit, onboard, train, and manage Crew Leaders and field staff, fostering a culture of accountability, pride, and continuous improvement.
Enforce all company safety policies, conduct weekly tailgate safety meetings, and ensure proper usage of Personal Protective Equipment (PPE) and heavy equipment.
Monitor crew labor hours against budgeted hours for each job, providing coaching to crews to meet or exceed production goals.
Ensure all assigned vehicles, trailers, and commercial equipment (mowers, trimmers, blowers) are properly maintained, operated safely, and kept clean.
Partner with the shop mechanic to schedule routine preventative maintenance and minimize equipment downtime.
Serve as a secondary point of contact for clients; respond to and resolve service-related complaints or requests within 24 hours.
Utilize landscape management software to track labor time, log site photos, and submit daily production reports.