Commercial Grounds Maintenance Branch Manager

Community Green Landscape Services•Hilliard, OH

11d•Hybrid

About The Position

We're seeking an experienced Commercial Grounds Maintenance Branch Manager with the leadership ability, operational discipline, and business acumen to run a successful, growing branch. This is a senior-level role for someone who knows how to balance field execution with financial performance - and who wants to be rewarded for it. As Branch Manager, you will have full responsibility for the overall success of the branch. You will lead teams, strengthen client partnerships, and drive operational excellence while maintaining a strong focus on profitability and growth. This is not just a management position - it's a business leadership role. This position is critical to our continued expansion. The right leader will shape team culture, strengthen client partnerships, and drive measurable financial success. You won't just manage operations - you'll build something lasting.

Requirements

10+ years of commercial grounds maintenance or landscape industry experience
Experience in a leadership role managing multiple crews and supervisors
Demonstrated success managing P&L and driving branch profitability
Strong understanding of operational systems, budgeting, and forecasting
Excellent communication and relationship-building skills
Strategic thinker with hands-on leadership style
Ability to lead in both field and office environments

Responsibilities

Oversee all daily branch operations, including maintenance production, enhancements, and seasonal services
Ensure quality control standards are met or exceeded across all properties
Implement efficient routing, scheduling, and labor planning strategies
Maintain equipment, fleet, and asset oversight
Champion safety initiatives and regulatory compliance
Full accountability for branch P&L performance
Develop and manage annual budgets and forecasts
Monitor labor costs, materials, overhead, and margins
Drive revenue growth while protecting profitability
Analyze KPIs and implement strategic improvements
Recruit, hire, and retain top-tier supervisors and crew members
Mentor and coach team leaders to strengthen accountability and performance
Conduct performance reviews and leadership development planning
Foster a culture of professionalism, teamwork, and pride
Build long-term relationships with commercial property managers and stakeholders
Ensure exceptional service delivery and high retention rates
Identify expansion opportunities within existing accounts
Support and collaborate with sales to drive new business