Production Lead

Fiserv•Indianapolis, IN

About The Position

As a Production Lead at Fiserv, you will coach, train, assign, and check the work of Production Associates. You will oversee shift operations through scheduling and ensure assigned production projects are completed. The role includes monitoring workflow, reporting work status to the supervisor, assigning and prioritizing work, operating and monitoring production equipment, troubleshooting equipment and job-related problems, and collaborating with associates on productivity, safety, quality, and continuous improvement goals. The assigned schedule is either second shift, Monday through Friday from 4:00 p.m. to 12:30 a.m., or third shift, Monday through Friday from 12:00 a.m. to 8:30 a.m. The role is eligible for shift differential pay for second- and third-shift work. Schedule flexibility is required for overtime, including weekends and holidays. The position involves frequent material handling and extended standing, as well as lifting, carrying, and other physical activity.

Requirements

  • High school diploma or an equivalent combination of education, related experience, and/or military experience.
  • At least 1 year of experience in a fast-paced production environment operating production machinery and performing routine maintenance.
  • Ability to use basic computer systems to enter, review, or track production or quality information.
  • Ability to read, write, and communicate in English.
  • Flexibility to work required overtime, including weekends and holidays.
  • Ability to frequently move and/or carry materials weighing up to 50 pounds.
  • Ability to stand for most of the shift; safely lift and/or carry up to 50 pounds; lift above the shoulders; and frequently climb, squat, kneel, twist, push, and bend.
  • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Nice To Haves

  • Experience with warehouse staging and inventory systems, such as handheld barcode scanners or basic warehouse management systems.
  • Completed safety training such as OSHA-10 or equivalent, with demonstrated ability to follow safety procedures.
  • Team-oriented approach and ability to work independently.

Responsibilities

  • Monitor and evaluate department workflow and provide verbal and written work status reports to the supervisor.
  • Assign work to associates and follow up to ensure satisfactory completion.
  • Stage and prioritize work assignments in advance.
  • Operate and monitor equipment to process work according to instructions and client expectations.
  • Set up and calibrate equipment according to guidelines and job specifications.
  • Troubleshoot equipment to resolve machine- and job-related problems.
  • Work with associates to support company goals for productivity, safety, quality, and continuous improvement.

Benefits

  • Eligible to earn shift differential pay for working second or third shift.
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