Production Controller
About The Position
Establishes plans and schedules for the maintenance and/or repair of County assets; manages the operation of the maintenance command and control function and serves as the customer service focal point. Implements and manages the customer satisfaction program and responds to customer inquiries in a professional and timely manner. Prepares and manages work requirements during approval, processing, and completion stages. Monitors and manages work order priority program; prepares and maintains work force records and reports. Manages priorities and work plans, and monitors work status; monitors work costs; reviews work in the field as needed. Operates computer and communications equipment to support work force management activities. Ensures a continuous operation and maintenance workflow. Assists in managing the preventive maintenance work program and provides non-technical automated assistance as needed. Ensures coordination and/or collaboration with all appropriate agencies. Keeps leadership and other departments informed of status of departmental activities by attending meetings and submitting reports. Performs Quality Assessment Evaluation and helps to develop Statements of Work on non-technical contracts, interfaces with users on maintenance requirements, purchase agreements, and service contracts.
Requirements
- High school diploma or equivalent
- Four (4) years of experience in business or public administration, or in the fields of fiscal or property management, or in an administrative support capacity
- Ability to compile, analyze and interpret data
- Ability to present information clearly and concisely, both orally and in writing
- Ability to listen and accept constructive criticism and maintain confidentiality
- Ability to coordinate the administrative support services assigned
- Ability to coordinate work with other agency units
- Ability to undertake project assignments
- Skills in dealing with County Administration and the public in an effective and tactful manner
- Valid New Mexico Class D Driver’s License
Nice To Haves
- College education in business or public administration or in the fields of fiscal or property management
Responsibilities
- Establishes plans and schedules for the maintenance and/or repair of County assets
- Manages the operation of the maintenance command and control function
- Serves as the customer service focal point
- Implements and manages the customer satisfaction program
- Responds to customer inquiries in a professional and timely manner
- Prepares and manages work requirements during approval, processing, and completion stages
- Monitors and manages work order priority program
- Prepares and maintains work force records and reports
- Manages priorities and work plans, and monitors work status
- Monitors work costs
- Reviews work in the field as needed
- Operates computer and communications equipment to support work force management activities
- Ensures a continuous operation and maintenance workflow
- Assists in managing the preventive maintenance work program
- Provides non-technical automated assistance as needed
- Ensures coordination and/or collaboration with all appropriate agencies
- Keeps leadership and other departments informed of status of departmental activities by attending meetings and submitting reports
- Performs Quality Assessment Evaluation
- Helps to develop Statements of Work on non-technical contracts
- Interfaces with users on maintenance requirements, purchase agreements, and service contracts
Benefits
- County paid pre-employment physical and drug/alcohol screening
- County paid criminal background screening
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
