Production Control Coordinator

Belimo•Stratford, CT

3d•Onsite

About The Position

The Production Control Coordinator ensures accuracy, timeliness and proper prioritization of end to end order movement. The Production Control Coordinator reports directly to the Operations Manager, Stratford. This role involves serving as the first point of contact for operational challenges related to order processing, addressing customer service concerns, shipping delays, and intralogistics bottlenecks. The coordinator will work cross-functionally to resolve issues quickly and manage unexpected disruptions by collaborating with logistics, production, planning, purchasing, business applications, IT, MTO, and the Sparks location. A key aspect of this role is acting as a primary SAP EWM user, providing frontline troubleshooting for warehouse and order management issues, and escalating system-related errors or needed adjustments to the EWM team. Maintaining accuracy in order data, material records, and system transactions is crucial for smooth processing. The role also includes the analysis and reporting of production KPIs (DPPM, OTD) and supporting back-order management, production delay notifications, and reason code management. Additionally, the Production Control Coordinator will support routine maintenance and emergency systems issues, as well as change request and system-related patch testing.

Requirements

Associate degree or equivalent experience (High School Diploma required)
Minimum 3+ years Logistics / Automation / Manufacturing Experience
Highly proficient computer skills including MS Office suite.
Strong understanding of warehouse operations, inventory management, logistics processes, SAP EWM and warehouse technologies.

Nice To Haves

Operational management background preferred
Second language is a plus
WM systems and /or SAP experience is a plus

Responsibilities

Ensure accuracy, timeliness, and proper prioritization of end-to-end order movement.
Serve as the first point of contact for operational challenges related to order processing.
Address customer service concerns, shipping delays, and intralogistics bottlenecks, working cross-functionally to resolve issues quickly.
Work closely with logistics, production, planning, purchasing, business applications, IT, MTO, and Sparks location to manage unexpected disruptions.
Act as a key SAP EWM user, providing frontline troubleshooting for warehouse and order management issues.
Escalate system-related errors or needed adjustments to the EWM team for resolution.
Maintain accuracy in order data, material records, and system transactions to ensure smooth processing.
Analysis and reporting of production KPIs (DPPM, OTD) in a timely manner.
Support back-order management process, production delay notifications, and reason code management.
Support routine maintenance and emergency systems issues.
Change request and system related patch testing.