Associate - Production FT (Laredo Store) (35394)

Goodwill San Antonio•Laredo, TX

About The Position

The Production Associate loads, unloads, sorts, and distributes donated goods for processing, shipping, or storage. The role includes sorting and pricing donated items, maintaining production supplies and records, and performing basic retail operations duties. Associates provide courteous service to donors and customers, maintain clean and safe work areas, and follow loss prevention, inventory control, compliance, and ethics procedures. Goodwill San Antonio is a nonprofit social enterprise that recirculates used goods and funds employee and community programs. The organization emphasizes personal and professional development, inclusion, and advancement from within.

Requirements

At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
Ability to bend, lift, grasp, and move continuously throughout the day.
Ability to meet the physical requirements of the position; two-person lifting of some heavy objects may be required.
Good verbal communication skills and ability to work effectively as part of a team to achieve mission goals.
For positions requiring driving: maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Responsibilities

Greet donors and customers at the donation station, accept donations, and issue donor receipts in a friendly and courteous manner.
Handle and sort donated goods into appropriate containers.
Load, unload, and move donated goods and materials, including furniture, using a hand truck and placing items on or moving them from pallets, racks, or shelves.
Restock supplies such as materials, boxes, barrels, and containers at team workstations.
Sort and price donated items, garments, and hard-line goods with limited supervision; monitor and record production levels.
Tag, rotate, and place products on shelves according to guidelines.
Keep aisles and production and sales floors clear of debris and obstructions; maintain clean, organized work areas and facilities.
Report possible safety hazards to a Team Leader or Manager.
Sweep, empty trash cans, dispose of trash appropriately, and maintain good housekeeping standards.
Follow loss prevention, inventory control, and compliance procedures.
Maintain regular and dependable attendance and punctuality.
Assist customers by greeting them, answering questions, and responding to concerns in a positive, professional, and friendly manner.
Help safeguard Goodwill team members and property from harm, damage, or theft.
Promptly report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior through a supervisor, Human Resources, or the Ethics Hotline.