Production Associate - Deja Blue Store

Goodwill of Colorado•Denver, CO

About The Position

The Production Associate, also identified as Associate I, Retail Production, processes and sorts donated items in a production environment, following company quality standards and guidelines to determine which items are suitable for sale. Work includes pricing and testing items as required and keeping the sales floor stocked, organized, clean, and presentable. The role is based in a fast-paced, goal-driven environment and may involve occasional customer contact and work in donations. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs, and may also process e-commerce products. Full-time positions are available. The posted shift is Sunday through Thursday, 10 a.m. to 5 p.m. The position may also require a varied schedule that includes weekends, evenings, and holidays as needed, as well as occasional overtime.

Requirements

  • Attention to detail and the ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value when necessary.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • One year of retail experience is preferred.
  • Knowledge of higher-end clothing brands is a plus.

Responsibilities

  • Meet or exceed productivity standards, expectations, and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in workable condition.
  • Price items according to Goodwill quality and value standards, researching value online or using company tools and standards when appropriate.
  • Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
  • Provide excellent customer service to staff and customers, and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor in a timely manner.
  • Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies and procedures, safety processes, and continuous improvement standards.
  • Keep work areas clear and organized.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties and responsibilities as required.

Benefits

  • Eligible employees may access earned pay through DailyPay on their own schedule.
  • Full-time Retail and Sales/Operations Division employees are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
  • Paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
  • All employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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