Production Associate - Arvada Store

Goodwill of Colorado • Arvada, CO

1d

About The Position

The Production Associate, also identified as Associate I, Retail Production, processes and sorts donated items according to company quality standards and guidelines to determine which products are prepared for sale. Duties include pricing and testing items as required and keeping the sales floor stocked, organized, clean, and presentable. The role may involve customer contact and requires responsive communication and excellent customer service in a fast-paced, goal-driven environment.

Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, according to business needs. The position may occasionally work in donations and may also process e-commerce products. Work schedules may vary and include weekends, evenings, holidays, and occasional overtime as needed.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess product quality and value and make pricing judgments, including researching value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-powered items as needed to confirm they are in working condition.
• Price products according to company quality and value standards, researching item value or using company tools when appropriate.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to staff and customers, and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor to refresh the selection.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies and procedures, maintain organized work areas, and follow continuous-improvement standards.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, allowing employees to access pay on their own schedule.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
• Full-time employees in Retail and Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible paid leave includes vacation, sick leave, holidays, floating holidays, jury duty, and bereavement leave.
• Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participants must be at least 18 years old.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED