Product Training Specialist

CarrierKennesaw, FL
Hybrid

About The Position

As a Product Training Specialist, you will be responsible for providing training and support to develop and grow Carrier distribution throughout North America. This position will require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer. There will also be training that is conducted at the Training Center in Kennesaw, GA for the Carrier channel. The ideal candidate will be located in Kennesaw, GA ,but this position can be located anywhere in the United States.

Requirements

  • High School or GED
  • 1+ years of experience in presenting, educating, or training in a technical industry
  • 1 week travel per month within the United States
  • Valid Driver License

Nice To Haves

  • Training experience in HVAC, Building Automation Systems, or DDC (Direct Digital Controls) field
  • Understand the equipment used in a control system i.e., Hardware, Networks and Software and comfortable with technical subject matter
  • Understand mechanical, electrical, and lighting systems that commercial controls would interact with
  • Demonstrated experience in hosting complex learning solutions
  • English written and verbal communication skills
  • Spanish or French will be an advantage
  • Professionalism and credibility
  • Problem-solving and business acumen skills
  • Consulting capability with solid interpersonal, presentation and facilitation skills
  • Coaching and mentoring others and challenge/influence peers and customers
  • Understand instructional design theories, methodologies and best practices; i.e., interactive teaching methods and speak proficiently to an audience
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel, SharePoint)
  • Project management skills and deadline orientated
  • Utilize Learning Management Systems (LMS) for eLearning distribution
  • Carrier i-Vu® or Automated Logic WebCTRL® product specific knowledge and application knowledge
  • Ability to take lessons and show a “real world” correlation to the task and be hands-on

Responsibilities

  • Perform training for various levels of users, installers, and engineers of Carrier’s i-Vu® control system, hardware, and software.
  • Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels
  • Comprehend and develop task-based exercises around highly technical content

Benefits

  • Health Care Benefits: Medical, Dental, Vision
  • Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • paid sick days, up to 5 days
  • paid personal leave, up to 5 days
  • paid holidays, up to 13 days
  • birth and adoption leave
  • parental leave
  • family and medical leave
  • bereavement leave
  • jury duty leave
  • military leave
  • purchased vacation
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Health Savings Account
  • Health Care Spending Account
  • Dependent Care Spending Account
  • Tuition Assistance
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